Pre-Sales Consultant (Order To Cash)
Current-Technical Expertise: Provide expert technical assistance during the pre-sales process by understanding customer requirements and designing tailored solutions.-Customer Engagement: Act as the solution expert in video/conference calls and face-to-face meetings, ensuring clear and effective communication.-Solution Demonstrations: Conduct engaging and informative solution demos for the sales team, customized to meet specific customer needs.-Customer Support: Deliver accurate and prompt responses to customer inquiries, ensuring high levels of satisfaction.-Task Management: Efficiently prioritize emails, meetings, and tasks to maintain productivity and meet deadlines.-Continuous Learning: Stay updated on business practices, including cash collection, cash application, credit management, onboarding, claims and deductions, and order management.