Ryan Strack Email & Phone Number

United States

Boston, Ma

Boston, Massachusetts

Boston

Efficiently managed a caseload of 800-1200 claims while exceeding accuracy standards Ensured timely and accurate reimbursement to policy holders Managed "Claims Action Box," for department's atypical claims and performed retroactive quality control Provided hands on customer service to solve problems as they arose Trained multiple new employees when they joined the team Regularly was nominated for, and often won, departmental "Token Awards"

Supervised 3 to 5 workers and oversaw up to 100 vehicles per eveningRepresented first and last point of contact for guests at high end Boston restaurants Responsible for large sums of cash each evening Promoted to supervisory role three months after joining company

Oriented new employees to administrative policies and procedures First point of contact for new customers Cold and warm-called landlords, updated listings & maintained relationshipsLeasing Agent Promoted to managerial position 4 weeks after joining company

Conducted street team outreach for the station during public appearances and live broadcastsProvided pre-show production support with research and statistical analysisActed as remote broadcast audio engineer

Produced, directed and edited 10 part documentary series on Boston historic sites Directed live television broadcasts requiring supervision of up to 8 peopleScreened and pre-interviewed incoming phone calls for live shows