Ryan Swartz Email & Phone Number

South Africa

• Teach all areas of the primary curriculum.• Organise the classroom and learning resources and create displays to encourage a positive learning environment.• Plan, prepare and present lessons that cater for the needs of the whole ability range within the class motivate pupils with enthusiastic, imaginative presentation.• Prepare and mark work to facilitate positive pupil development.• Meet requirements for the assessment and recording of pupils' development.• Ensure that pupils are safe and that all child protection and safeguarding measures are followed in accordance with school and national policies.• Provide feedback to parents and carers on a pupil's progress at parents' evenings and other meetings• Coordinate activities and resources within a specific area of the curriculum, and support colleagues in the delivery of this specialist area.• Work with other teachers, teaching assistants and other relevant professionals to plan and coordinate work.• Keep up to date with changes and developments in the structure of the curriculum.• Organise and take part in school events, outings and activities, which may take place at weekends or in the evening.

South Africa

• Teach all areas of the primary curriculum.• Organise the classroom and learning resources and create displays to encourage a positive learning environment.• Plan, prepare and present lessons that cater for the needs of the whole ability range within the class motivate pupils with enthusiastic, imaginative presentation.• Prepare and mark work to facilitate positive pupil development.• Meet requirements for the assessment and recording of pupils' development.• Ensure that pupils are safe and that all child protection and safeguarding measures are followed in accordance with school and national policies.• Provide feedback to parents and carers on a pupil's progress at parents' evenings and other meetings• Coordinate activities and resources within a specific area of the curriculum, and support colleagues in the delivery of this specialist area.• Work with other teachers, teaching assistants and other relevant professionals to plan and coordinate work.• Keep up to date with changes and developments in the structure of the curriculum.• Organise and take part in school events, outings and activities, which may take place at weekends or in the evening.

South Africa

• Meeting with clients to determine their financial objectives, risk tolerance, income, expenses and assets.• Offering strategic advice on products and services, such as investments, insurance coverage and debt management tools.• Performing market research to stay current with financial trends.• Preparing financial documents, such as income projections and investment reports.• Maintaining compliance with all rules and regulations in the financial industry.• Identifying and pursuing potential clients to maintain a strong client base.

South Africa

• Perform appropriate customer verifications, assisting customers, with their existing accounts.• Assist customers in navigating website & trouble shooting any general user experience issues.• To raise these issues back to the business, via the appropriate forums/channels, enabling the company to conduct the necessary RCA, with the aim of continuously improving Customer Experience.• Achieve quality standards relevant to general customer support.• Review bank statements, pay slips and the calculation of the average income and other relevant supporting documentation.• Achieve quality standards relevant to the income verification process.• Proactively identify & escalate potentially fraudulent accounts so that they can be investigated appropriately in accordance with company processes.• Multi-tasking on different queues with varying complexities – being able to assess customers circumstances & make decisions in order to offer the most appropriate solution to the customer, on that particular channel (Applications; Emails; Telephones; Live Chat).• Respond to customers mails & live chats by personalizing the standard templates, within set guidelines & service level agreements, in order to provide a consistent service that the customer expects.• Identify financially vulnerable customers, who require financial assistance and ensure that they are provided with the relevant information.• Management of all vulnerable customers in line with company procedures, to ensure they are handled fairly, transparently and with the correct/applicable forbearance issue.

Post Graduate Certificate In Education, Education

Methods in Accounting, Method in Economics, Education Practice, Authority & Discipline Identities, Afrikaans Communication, English.

Bachelor Of Commerce - Bcom, Business/Commerce, General

Short Term and Long Term Insurance, Managerial Finance, Strategic Management, Pastel, Investment Analysis, Research and communication

National Senior Certificate, Grade 12

Re 5 Certificate, Business/Commerce, General

Compliance and Risk Management: FICA, FAIS