Ryan Thomas Email & Phone Number

Boston, Ma, Us

Waltham, Massachusetts, United States

Waltham, Massachusetts, United States

Lexington, Massachusetts

Boston, Massachusetts

• Lead an operations team responsible for onboarding, technical implementation and production support issues for the Massachusetts Health Information Exchange (Mass HIway)• Perform identity proofing, project management, technical assessments and onboarding, connectivity and use case testing with participants and vendors of the Mass HIway• Accountable for onboarding and operational metrics• Engage with vendor, consulting partners and cross functional teams toward achieving participant goals• Develop documentation and user manuals for outreach and participants to streamline connectivity time and options• Facilitate webinars on various Mass HIway related service offerings to increase user interest and adoption• SME on connectivity methods, public health interfaces, query and retrieve functionality and external HISP connectivity

Greater Boston Area

• Managed 45-50+ implementations of evidenced based clinical decision support for order sets and interdisciplinary plans of care simultaneously across the central and eastern US, the Caribbean, and the United Kingdom• Aided clients through the planning, content design and deployment stages to achieve operational status and a successful CPOE or EHR go-live• Acted as main point of contact for internal and external clients as it relates to all projects• Coordinated remote and onsite visits for clients to assure technical and clinical adoption of Zynx solutions and methodology• Create project plans, status reports, documentation for integration, care plan build and other project related documents leveraging PMBOK principles to meet the needs of the client• Expert on Zynx Care Plan build and Zynx Order Set integration for MEDITECH. Proficient in Zynx Integration with Mckesson. Knowledge of Zynx integration for Allscripts and Cerner• Mentor to new hires, to help to increase comfortability with Zynx and EHR solutions, transfer of knowledge of internal policies and procedures

• Achieved 14 successful MEDITECH PCS/BMV installs, designed and customized plans of care to sites needs • Facilitated training and installation of Meditech Software in nationwide hospitals• Acted as sole liaison between hospitals and Meditech support staff • Trained new employees in software functionality and presentation technique• Developed staff training and manuals for newer releases distributed in house and to customers• Maintained oral and written communication with core team of hospital C- suite, IT staff, nurses, and pharmacists • Worked in a team with other Specialists, Programmers, and Developers to customize enhancements to fit clients' needs

Master Of Business Administration (Mba), Healthcare Informatics

Masters Certificate, Project Management

Bs, Marketing