- Introduces leading, donor-focused strategies for integrated, multi-channel fundraising campaigns and ensuring clients have an exceptional service and execution experience. - Evaluates and determines Oneicity corporate direction as member of Executive Leadership Team. Coordinates adherence to and execution of corporate processes, strategies and initiatives.

- Introduced cutting-edge strategies for integrated, multi-channel fundraising campaigns and ensuring clients have an exceptional service and execution experience.

- Preliminary research of user project work request, development of external design specification, training methodology and materials, quality assurance process, user training and product use audit. - Independently responsible for maintaining performance of clinical systems against established needs. - Acted as liaison between customer user base and HCHB Technology Team – particularly Development groups.- Worked independently with high level of functional knowledge of assigned system types, and uphold corporate guidelines and direction regarding to system usage and utility. - Responsible for independent research and review of project work requests coming into the group.- Insured that project work requests meet company guidelines and regulatory expectations.- Identified project benefit(s), production cost and potential for risk exposure to the company.- Identified user requirements, assumptions, time restraints, system performance issues and criteria for project success.