Ryan Thomas, Mba Email & Phone Number

Nashville, Tennessee, United States

Nashville Metropolitan Area

Greater Nashville Area, Tn

Nashville, Tennessee

• Manage vendor collection operation and functions as they pertain to the Uninsured/Under Insured such as monitoring collection agency placements and recoveries, reviewing and approving charity discounts, bad debt reporting (including bad debt, charity and uninsured discount projections) and conducting various vendor agency reconciliation processes • Actively participate in monthly and annual Internal and External Audits of SOX, Bad Debt, and other processes to submit all required documentation in a timely manner • Ensure all Early Out, Primary, and Secondary collection goals are met for self-pay and insurance AR vendor inventories• Submit, review, approve, or reject patient account write-off adjustments and reversals according to patient accounting compliance guidelines and standard practices per Corporate and client facility policies• Research, manage, and escalate account inquiries • Facilitate the review and approval of monthly vendor invoices for appropriate contingent rates and remittance accuracy • Review Medicaid patient account details for medically indigent charity write-offs based on threshold and in accordance with established regulatory policies and guidelines • Supervise and provide ongoing training, coaching and support to VCM staff and department personnel• Handle patient disputes escalated by vendors regarding account balances and credit reporting • Monitor vendor inventory to ensure placements are within pre-determined thresholds and timeframes • Primary contact for all vendor communication and respond to all vendor requests on a daily basis • Compile and maintain statistics, records, and reports; keeping all pertinent information up-to-date• Develop, recommend, and implement new programs and projects as directed by Director and Corporate Executives • Conduct annual and quarterly performance reviews with associates and Team Leads• Perform data mining and analysis of inventory through querying and scripting

Nashville, Tennessee

• Complete training modules involving all Parallon departments including, but not limited to patient access, billing, collections, payor analysis and reimbursement, insurance verification, appeals and denials, and customer service • Demonstrate a high level of proficiency and knowledge in front and back office functions and responsibilities for hospital revenue cycle such as patient registration, compliance, billing and collections• Serve as interim manager within various facilities and/or functions to further enhance management and technical skills• Guide employees and direct reports toward desired outcomes; set high performance standards and deliver high quality health care services • Review department operations and practices to identify opportunities for process improvement in up-front collections as well as insurance reimbursement, reduction in insurance denial trends and reduced percentage of error • Oversee the development, deployment and direction of complex patient accounting programs and processes • Apply financial management skills by utilizing tools and processes to successful budget management• Audit and conduct productivity and quality assurance reviews on staff

As a Medical Secretary, I provide administrative support for physicians and ensure smooth operations of the clinic in regards to patient care. I follow Madison Medical and Columbia St. Mary's specific standards of practice, policies and procedures and support the philosophy by incorporating them into the clinic as well as perform other duties assigned including but not limited to: • Manage physician schedules including initial visits and additional visits as ordered by the physician and according to physician protocol• Obtain pre-certification or authorization from health insurance providers, for follow up testing for patients• Assist and coordinate scheduling any follow up testing such as radiology, laboratory and ancillary, or specialists referrals• Prepare physician correspondence for patients, physicians and health insurance providers• Provide basic patient education regarding diagnosis, health conditions and preventative and follow up medical procedures • Renew and order patient prescriptions using e-prescription and telephone• Scan pertinent external documents into patients Electronic Health Records (EHR), Cerner Powerchart information system• Answer the telephone, screen calls and take messages from physicians and patients then process and triage as directed by MD• Process insurance eligibility for patients using GE Centricity software• Useful and imperative knowledge of ICD-9 and ICD-10 medical diagnosis coding for Medicare and Medicaid • Learned in HIPAA laws, regulation and compliance, and confidentiality, as well as Meaningful Use objectives and measures

Greater Milwaukee Area

• Communicate directly and effectively on a daily bases with over 150 clients and document intake of imperative information and legal concerns• Analyze and process medical records, bills and coordinate medical treatment in order to decrease and improve case expenses• Solve provider billing errors and correct health insurance reimbursements in order to maximize client settlement and compensation• Compose legal narratives, demands and correspondence on a daily bases for 8 attorneys• Systematic knowledge of medical diagnostic codes, subrogation policies, health and auto insurance policies• Achieved promotion to paralegal through consistent, punctual and eminent quality of work

• Devised marketing campaigns: Mobile Marketing; organized 5 routes according to target demographic information • Contributed in proposal meetings for television, web and radio ad placements• Attended creative meetings with marketing team and participated in brainstorming new ideas• Presided over social media platforms, including Facebook, Twitter, YouTube accounts• Represented Gruber Law Offices at various community events; distributing collateral to thousands in attendance• Administered 15 paralegals with pertinent responsibilities and day-to-day activity: transcribing client statements, research, organization of client files, data entry, creating and maintaining databases, copying/faxing, etc.

Greater Milwaukee Area

• Wrote radio copy for commercials and promotional events for accounts: Capital Grille, Flemings’Restaurants• Assisted in editing audio using of Cool Edit and Adobe Audition and published podcasts to the web• Operated sound board for The Herd with Colin Cowherd• Arranged and prepared equipment for remote broadcasts• Promoted events as a member of the ESPN Milwaukee Street Team• Updated and modified the ESPN Milwaukee website –

Master Of Business Administration (Mba), Health Management

Bs, Journalism And Mass Communication

Journalism

Activities and Societies: Men's Basketball Team 2006-2007, NCAA Division 1 Men's Mentoring Program Class of 2006

Education record