Ryan Thomson work email
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Ryan Thomson personal email
I have over 20 years of experience in various IT roles, from engineering and consulting to project and operations management. Throughout my career, I have delivered positive change to diverse teams and businesses across the country, including large-scale transformational projects. I have a unique understanding and perspective on IT operations and platforms that enable me to scope, plan, architect, manage, support, and implement improvements for different types of teams, departments, platforms, and projects in a wide range of industries and technologies, both cloud and on-premise.I pride myself on my quality of work, innovation, and forward thinking. I am skilled at engaging with any business to identify and resolve IT constraints and drive positive change. I always strive to uplift team members to encourage learning, development, and productivity, as well as job satisfaction and career prospects. My mission is to deliver IT excellence and value through innovation, team work, quality, dedication and fun!
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DirectorRedfox It ServicesLydney, Gb
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It Infrastructure & Operations Management Consultant (Contract)Tate & Lyle Oct 2023 - PresentTaken on for a 6 month contract, my scope was to review and ensure a strong foundation in their IT Infrastructure, as well as improve current processes and assist in smooth integration of T&L’s outsourced IT Operations Management company (TCS). After quickly delivering the scope as well as resolving a multitude of long standing technical issues and implementing improved ways of working, operational procedures, work management and other frameworks, I was offered a 6 month extension. -
Head Of Technical OperationsMetric Gaming Aug 2022 - Oct 2023London Area, United KingdomMetric Gaming offer a unique B2B Sports Betting platform. Within this role I was responsible for the recruitment and management of the Service Desk, Infrastructure and DevOps teams. It was my responsibility to ensure both internal and external customer SLA's (support & up time) were met, as well as ensuring the continual improvement of our IT Ops, SDLC and infrastructure services work, systems and support. -
It Operations ManagerThe Unite Group Plc Apr 2021 - Aug 2022Bristol, England, United KingdomManaging Infrastructure, SecOps and Service desk teams at Unite Group, I'm always striving for process improvements, efficiencies, technology innovations and automations as well as new ways of working to ensure the highest level of quality, throughout IT Operations. Driving change and a 'Customer first' approach, the business has seen improvements in all area's of IT Operations and experience. -
It Infrastructure ManagerThe Unite Group Plc Jan 2019 - Aug 2022Bristol, United Kingdom
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Technical Project ManagerComputerworld Group Jun 2016 - Jan 2018Yate, BristolI am responsible for the smooth delivery of the majority of our customer projects, ranging from budgets of around £30k, to north of £1m+ - I am involved with the presales/architecture, resourcing and support of many projects.As well as this, I'm involved with the management of our technical department. This includes (but not limited to; managing staff, introducing new processes, improvement of existing processes, standardisation, security hardening, internal updates, recruitment, forecasting, complaints and departmental training. -
Technical ConsultantComputerworld Group Jun 2015 - Jun 2016As a Technical Consultant, I am responsible for the implementation and support of a variety of technologies, including (but not limited to) Ruckus wireless, storage, networking, VMware, Hyper-V, Exchange, Office 365 and many more.
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Solutions ConsultantPcs Business Systems Jun 2012 - May 2015KetteringI worked as a consultant for new infrastructure projects; designing, implementing and project managing new infrastructure implementations and migrations for a wide variety of companies, in every sector, across the UK. These projects ranged from virtualisation projects (VMware & Hyper V), SAN storage implementations, Networking solutions, Office 365 & Exchange migrations and anything in between. I worked to strict deadlines with customers, as well as constantly having to improve my knowledge and certifications.I was also responsible for escalations and training the other engineers, improvement of internal processes, as well as customer pre-sales. -
It ConsultantBlue Marbles It Consultants Ltd Jan 2008 - Sep 2012Leicester, United KingdomIn this role I was Technical Support Engineer, working on both service desk and in the field as before but dealing with small to mid-size businesses and a wider variety of software and hardware. I was also the installation engineer for new infrastructure and migrations.
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Technical Support EngineerDot It Solutions Jul 2005 - Dec 2007LeicestershireWorking on both service desk and customer site. Dealing primarily with small businesses. I was responsible for maintaining existing systems and implementing new systems for companies predominantly using Small Business Server products.
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Laptop Repair TechnicianPanasonic Cpe Aug 2002 - Jun 2005Leicester, United KingdomI started in the quality control dept, cleaning and testing laptops after repairs had been made before being promoted to laptop repair technician. Here I was fixing laptops to SLA requirements at component level. I was also team leader in my seniors' absence.
Ryan Thomson Skills
Ryan Thomson Education Details
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Lutterworth Grammar School
Frequently Asked Questions about Ryan Thomson
What company does Ryan Thomson work for?
Ryan Thomson works for Redfox It Services
What is Ryan Thomson's role at the current company?
Ryan Thomson's current role is Director.
What is Ryan Thomson's email address?
Ryan Thomson's email address is th****@****o.co.uk
What schools did Ryan Thomson attend?
Ryan Thomson attended Lutterworth Grammar School.
What are some of Ryan Thomson's interests?
Ryan Thomson has interest in Etc, Snowboarding, Gaming, Cars, Art, Surfing, Mountain Biking.
What skills is Ryan Thomson known for?
Ryan Thomson has skills like Windows Server, Microsoft Exchange, Virtualization, Vmware, Active Directory, Vpn, Dns, Backup Exec, Vsphere, San, Servers, Hyper V.
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Ryan Thomson
London
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