Ryan Trottier Email & Phone Number

Fort Mcmurray, AB

 Perform safety lock out procedures prior to performing any required work Follow all safety procedures while working in field including wearing require PPE at all times and completing Field Level Risk Assessments Ensure mining equipment fluid levels are at optimal levels for equipment performance Top up engine, hydraulics, steering and transmission.

 Designed, drafted and modeled Semi-Trailers for clients Used 2D/3D software to design and model Drew air schematics from shop sketches to include appropriate valves, lines, etc. Upon expansion to oilfield industry learned about various oilfield equipment, products and processes Work directly with shop foreman, technicians and management to ensure.

Surrey, BC

 Created schedules for more than 200 employee shifts based on staffing level requirements, ensuring there was no unnecessary overlaps or shortages Forecasted projected call volumes in order to accurately schedule staff Ensured support agents adhered to schedules

Chilliwack, BC

 Created, updated and completed confidential call center internal reports using Excel and updated them every 30 minutes with a high level of accuracy and attention to detail Analyzed graphical and numerical data throughout the day Provided real-time information to management and made suggestions regarding staffing levels and contract goals based on data.