Direct activities of 13 managers and 200 non-exempt employees. Serving 154,000 Residential, 8,500 Commercial and 1,600 Roll-off customers in both open competitive markets and franchises spanning eight municipalities. Manage multiple P&L's with combined annual revenues in excess of $141M.

Direct activities of 9 operations managers and 120 non-exempt employees. Serving 56,000 Residential and 7,500 Commercial & Industrial customers in both open competitive markets and franchises spanning eleven municipalities. Manage multiple P&L's with combined annual revenues in excess of $49M.

Direct activities of 5 operational managers and 59 non-exempt employees serving 34,000 Residential and 3,500 Commercial & Industrial customers spanning seven municipalities. Manage a P&L with an annual revenue of $16.5M.

Direct activities of 4 operational managers and 51 non-exempt employees serving 24,000 Residential and 3,000 Commercial & Industrial customers spanning four municipalities. Manage a P&L with an annual revenue of $12.5M.

Managed collection routes and driver/laborer performance on a daily basis at multiple hauling sites. Supervised Route Managers and Drivers from multiple lines of business: Residential, Commercial, Roll-Off and post-collection operations.

Managed collection routes and driver/laborer performance on a daily basis in multiple lines of business: Residential, Commercial & Roll-Off.Organize and schedule all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).Reviews weekly demand / volume for routes, determines potential gains from re-routing, and re-routes.Sets and monitors productivity, service, and safety targets for each route and driver.Assists with data collection and reporting required for incentive pay programs.Promotes a union free atmosphere and where appropriate.Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.Documents problem fixes and provides instructions to dispatch/service should problems recur.Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety.

Managed 8 to 12 non-exempt employees. Scheduling, and maintained a full staff, addressed various HR related areas within the company. Obtained store overall sales goals, lead employee’s to meet individual KPI's, while achieving quota monthly. Operational field audit score’s top 5%. Managed inventory on daily/monthly basis. Addressed and rectified customer complaints and escalations. Maintain a positive work environment, along with motivating staff.

Lead and inspire a sales team to provide an unparalleled customer experience, resulting in loyal customers and successful business outcomes for Sprint and its' shareholders. Teaching and coaching on the sales floor, and inspiring continuous learning on new products and solutions. Encourage consistent success and career development through formal, monthly one-on-one coaching sessions. Analyzing individual and team performance against business goals and implementing business improvement strategies. Deliver operational and merchandising excellence in a dynamic environment.