Senior Operations Program Manager
Current• Leader for all aspects of onboarding and ongoing management of new bank loan programs, including working with strategic partners to develop application generation, marketing, underwriting, treasury, and loan servicing strategies, reports, and metrics. • Identifies, designs, develops, and integrates opportunities for growth, efficiency improvement, problem solving, and risk mitigation in cooperation with internal and external stakeholders. • Directs retail partners, 3rd party vendors, and software development teams for information system setup, including configuration and customized programming requirements to ensure adherence to bank guidelines.• Manages and tracks assigned projects through the full project life cycle to ensure high-quality and timely deployment of implementations. • Leads credentialing, technical implementation, and ongoing relationship management of 3rd party service providers