Ryan Yang Email & Phone Number

Hong Kong Sar, Shanghai And Shenzhen

Review all internal disclosures and exception reports and, in light of all available relevant information, determine whether or not it is necessary to make a report to the relevant authority;Act as the main point of contact with the relevant authority, law enforcement, and any other competent authorities in relation to money laundering and terrorist financing prevention and detection, investigation or compliance.To support the organization remains up-to-date on all regulatory and licensing requirements in according with the HK regulationsAssist in the administration and review of Client Risk Scoring, Client Identification and KYC documentation oversight requirements by using World-Check.

Hong Kong Sar

• Client coverage: VIP & existing customers (Mandarin & Cantonese-speaking customers) and applicants (potential users)**Client Facing & Management:** • Responsible for handling and resolving immense volume of customers’ inquiries through various social media (e.g. WeChat), phone calls and emails in a professional and responsive manner • Become a knowledge service expert in e-payment and e-transaction for customers in the designated market (globally)**Client Problem-Solving** • Escalate critical issues and refer to the appropriate internal team to follow up**Client On-boarding & Engagement** • Approve, arrange and help applicants to apply and join the service **Achievements** • Being the Top Performer within the Customer Care Department

Master'S Degree, Finance, General, Gpa 3.0

Activities and Societies: Student UnionCore modules: - Corporate and International Finance - Multinational Financial Management.

Bachelor'S Degree, Finance, General, Second Upper Class (Gpa 3.4)

Core Modules: - Financial Knowledge and Skills for Business - Understanding Finance Theory and Practice - Corporate Financial Management.

High School Diploma, Business Administration And Management, General