Ryan Castillo Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nv, Us

Bainbridge Island, Wa, Us

➣Ambulatory Design, Build and Testing lead for client Epic Community Connect site buildouts.➣Lead Senior Analyst responsible for building out Rheumatology And Endocrinology Specialty tools - Rheum Joint Exam, Custom History Templates, Snapshots and Synopsis Reports for both client specialties.➣Using PM Lite Methodology, Successfully brought together client teams and implemented Epic Exit Records functionality. Use case was for HIM exporting patient data for Epic Community Connect Sites on request.➣Plugged in Custom MyChart URL for Epic Community Connect sites.

Norcross, Georgia, Us

➤ Epic Cosmos Mapping lead for Ambulatory and Care Everywhere applications. Responsible for the mappings of five distinct clinical data types for submission across the Cosmos interface. ➤ Primary analyst guiding organizational transition from Visit Navigators to Widescreen for select clinical support staff in Epic. Updated workflow engine rule for 21 specialties to begin using a widescreen workspace to go live along with an Epic upgrade.➤ Built a Custom AVS print group to align with the rollout of Hello World. Section displayed informational text and a sign up QR code if patients had not yet opted-in.➤ Provided a comprehensive After Visit Summary (AVS) Gap Analysis to the management team, summarizing both Epic standard sections, and custom built sections.➤Worked Epic lab interface error Workqueue identifying and resolving common error types, troubleshooting results requiring corrections and resubmission across interface for the three different reference labs used for orders and results.

Burlington, North Carolina, Us

➤ Work Epic interface error workqueues identifying and resolving common error types, troubleshooting results requiring corrections and resubmission across interface.➤ Query HL7 web archive reports for client order utilizations and troubleshoot orders that may not have successfully crossed bi-directional interfaces.➤ Report and package interface order utilizations, issues and statistics to clients in an executive summary format.➤ Aggregate interface report data to identify accounts with trends requiring workflow adjustments.➤ Communicate upcoming order updates to key clients and package these updates in compendium formats complete with relevant reflex, result code components and order entry questions.

Seattle, Wa, Us

➣Contributed to multiple Epic upgrades, as well as annual CPT/HCPCS load updates.➣Working independently spearheaded enterprise double sided AVS printing, Updating 8,155 LWS Records, 5,748 EPR printing devices & 795 Department records.➣Design, Build, Testing and Enhancement lead analyst for organization’s rollout of Epic’s Advanced Care Pathways functionality. (Diabetes, Hypertension and Depression Pathways implemented). Pathways utilized high level BPA, Rule and Episode based rule logic and algorithms. ➣Rolled out a Mychart-Notewriter integrated Patient Entered Questionnaire pilot to several departments. Questionnaires were tied to visit types and used rule criteria.

Portland, Or, Us

➤ Primary point of contact for EpicCare clinical related inquiries and requests for 12 independent service areas scattered across the western U.S. ➤ Conducted monthly member site check-ins, reviewing and prioritizing future and outstanding build and inquiry requests.➤ Participated in multiple Go-Lives – clinical back office and administrative elbow support for primary care, STD and behavioral health specialties.➤ Performed scope of work (SOW) defining project-specific activities, deliverables and timelines translated into financial contracts to member clients.Notable Build and Achievements:➤ Redesigned an existing EMS smartform to comply with new standard documentation and reimbursement measures.➤ As a part of a Californian initiative; updated Child Health and Disability Prevention (CHDP) SmartSets to include covered Immunization records for eligible Medical patient guarantor accounts.

Portland, Or, Us

Lead Analyst for the EpicCare Home Health/Hospice Application.Responsibilities emphasized project/incident management, identifying and performing key remote client update processes, implementing optimizations and hitting government compliance needs.Notable Build and Achievements:➣ Guided 2015 CMS patient satisfaction CAHPS requirement project, conducting weekly meetings with clarity consultants, Home Health/Hospice management and 3rd party vendor.➣ Conducted weekly Home Health T.S. meetings, prioritizing Sherlocks in order of: compliance, scope of break/fixes and future enhancements.➣ Custom built bereavement smartforms, report tools and user security for a unique utilization of volunteers using Epic Hyperspace.➣ Streamlined reporting processes within HH Intake/Reporting Workbench for CMS submissions.➣ Updated Hospice Plan of Care/Chart Review reports to discretely document and display Hospice Pay Medication Coverage per CMS compliance.➣ Implemented Home Health Verbal Order Deficiency Build and Reporting tools.

➣ Lead meetings, prioritized issues and simultaneously handled multiple large projects while effectively communicating complex technical build/design to numerous stakeholders and team members.➣ Routinely conducted in-depth analysis of clinical/business workflows translating the data gleaned into meaningful solution focused configured changes within the medical system. ➣ Creatively designed and configured solutions within Epic to meet customer/business needs.

Lebanon, New Hampshire, Us

Bs, Health Management And Policy

Bachelor Of Applied Science (B.A.Sc.), Health Management And Policy