With 20 years of experience in building and managing flexible, custom technology solutions, I've learned the value of putting client service at the forefront of product development. I am passionate about building true partnerships with organizations to provide them an experience that meets their complex needs, while maintaining the ability to deploy the same solutions to broad audiences with a pure SaaS approach. I actively engage with the products I manage, which is an exercise that ranges from stepping back and looking at high-level functional and philosophical matters to actually getting my hands inside the source code and architecture. I take pride in knowing my products inside and out, which fosters truly agile environment, where enhancements rapidly deployed and clients are dazzled.