Ryan Agee Email & Phone Number

Plano, Texas, United States

• Assist in the instruction and supervision of students with autism and other specialneeds/disabilities.
• Assist teachers in planning classroom activities and preparing necessary materials.
• Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors.

Mckinney, TX

• Displayed strong multitasking abilities by simultaneously handling customer inquiries, restocking shelves, and assisting with bagging and carrying groceries, resulting in reduced wait times and a 97% customer.
• Maintained an organized and visually appealing grocery department by properly stocking shelves, rotating merchandise, and ensuring product freshness and quality, leading to a 20% increase in department sales over six.
• Consistently demonstrated punctuality and reliability by adhering to assigned work schedules and effectively managing breaks and lunchtimes, ensuring continuous support for the store operations.
• Demonstrated a strong work ethic and reliability by consistently arriving on time for shifts, working collaboratively with team members to achieve daily department goals, and participating in weekly team meetings.
• Recognized for outstanding teamwork and received 20+ Star Cards for dedication, reliability, and excellent customer service skills.

Frisco, Texas

• Displayed positive, professional, friendly, and high-energy willingness to assist customers at Kroger.
• Verified the quality and accuracy of picked items, prioritizing customer order accuracy and product delivery excellence.
• Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
• Consistently met deadlines and quality goals for accuracy and timeliness. Maintain daily goal of 400-500 items per order run with pick accuracy of 92%.

Mckinney, Texas

• Safely and promptly delivered food orders to residential and business locations, averaging 15-20+ deliveries per shift while maintaining a 98% on-time delivery record.
• Demonstrated excellent customer service skills by providing friendly and professional interactions with customers during delivery, ensuring their satisfaction, and building positive relationships with regular patrons.
• Utilized navigation apps and knowledge of local roads to plan efficient delivery routes, reducing delivery times by an average of 15% and maximizing daily order capacity.
• Cross-trained in various front-of-house responsibilities, including cleaning tables and ensuring cleanliness and sanitation standards were met, resulting in a clean and inviting dining area for customers.
• Actively participated in staff meetings and training sessions to stay updated on new menu items, promotional offers, and company policies, resulting in comprehensive knowledge to address customer inquiries effectively.
• Adhered to all safety regulations and traffic laws while operating the delivery vehicle, maintaining a clean driving record and prioritizing the safety of self and others on the road.

Mckinney Hub

• Assisted UPS driver in delivering packages to residential and commercial locations, ensuring timely and accurate deliveries.
• Organized and arranged packages within the delivery truck to maximize space utilization and minimize the risk of damage during transit.
• Engaged in physical tasks such as lifting, carrying, and loading packages, demonstrating proper lifting techniques to prevent workplace injuries.
• Provided exceptional customer service by greeting recipients, verifying package information, and obtaining delivery signatures.

Coppell, Texas

• Collaborated with cross-functional teams to resolve any discrepancies or issues related to incoming or outgoing shipments, fostering a culture of clear communication and problem-solving.
• Consistently upheld quality control standards by conducting thorough inspections of incoming and outgoing pallets, ensuring accurate labeling, packaging integrity, and compliance with fulfillment requirements.
• Collaborated closely with team members and supervisors to streamline workflows, improve process efficiencies, and contribute to a culture of continuous improvement.
• Actively participated in daily team meetings, sharing insights, suggesting process improvements, and contributing to a teamwork and operational excellence culture.

Mckinney, TX

• Conducted efficient door-to-door trash collection services for multiple apartment communities, consistently meeting or exceeding daily collection targets and ensuring proper disposal in designated dumpsters.
• Utilized effective time management techniques to cover three to four apartment work sites daily, maintaining high productivity and accuracy.
• Demonstrated strong commitment to customer satisfaction by providing courteous and professional service, addressing resident inquiries, and promptly resolving any concerns.
• Employed a mobile phone app to document and report violations of company policies and procedures, ensuring transparency and adherence to guidelines.
• Operated in various weather conditions, displaying a resilient work ethic and unwavering dedication to completing assigned tasks.

Mckinney, Texas

• Safely and promptly delivered food orders to residential and business locations, averaging 20+ deliveries per shift while maintaining a 98% on-time delivery record.
• Demonstrated excellent customer service skills by providing friendly and professional interactions with customers during delivery, ensuring their satisfaction, and building positive relationships with regular patrons.
• Utilized navigation apps and knowledge of local roads to plan efficient delivery routes, reducing delivery times by an average of 15% and maximizing daily order capacity.
• Cross-trained in various front-of-house responsibilities, including cleaning tables and ensuring cleanliness and sanitation standards were met, resulting in a clean and inviting dining area for customers.
• Actively participated in staff meetings and training sessions to stay updated on new menu items, promotional offers, and company policies, resulting in comprehensive knowledge to address customer inquiries effectively.
• Adhered to all safety regulations and traffic laws while operating the delivery vehicle, maintaining a clean driving record and prioritizing the safety of self and others on the road.

Plano, Texas

• Greeted and offered sales assistance to every customer upon entry into the store.
• Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
• Maintained accurate knowledge of new products and services based on changing market trends.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Chattanooga, Tennessee, United States

• Provided friendly and efficient customer service by assisting shoppers with bagging groceries, assisting with carrying bags to their vehicles, and addressing any inquiries or concerns, resulting in high customer.
• Actively engaged in training sessions and workshops to enhance bagging techniques, customer service skills, and product knowledge, ensuring accurate and up-to-date information for assisting customers.
• Adapted to changing priorities and work assignments, including assisting departments during peak hours or as needed, showcasing flexibility and willingness to contribute to the store's overall success.
• Upheld company policies and standards, including maintaining a professional appearance, adhering to hygiene and safety protocols, and consistently following customer service guidelines to create a positive shopping.
• Recognized by supervisors and customers for excellent teamwork, positive attitude, and outstanding customer service, receiving multiple commendations and appreciation for assisting shoppers.

Salt Lake City, Utah, United States

• Coordinated and completed new connections, reconnects, disconnects, and service call changes for residential and commercial customers.
• Collaborated with other workers and customers to resolve issues of deficient communications connections.
• Performed troubleshooting of systems with techniques such as speed and ping tests.
• Attended Expo events to promote Sorenson products and to sign up new customers.
• Maintained inventory count of total video phones, routers, and other essentials required to complete future installs and service calls.

Lexington, Kentucky Area

Continuing Education - Web Development

Completed courses: HTML5, Cascade Styling Sheets, Introduction to Javascript, Dreamweaver I, CompTIA's A+ Certification prep

A+ Certification Preparation And Website Design Professional

Activities and Societies: Christian Bible FellowshipWeb Design & Tools, PC Hardware, Operating Systems, and Keyboarding,

Information Technology