Ryan Agee Email & Phone Number

Plano, Texas, United States

• Assist in the instruction and supervision of students with autism and other specialneeds/disabilities.• Assist teachers in planning classroom activities and preparing necessary materials.• Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors.

Mckinney, Tx

•Displayed strong multitasking abilities by simultaneously handling customer inquiries, restocking shelves, and assisting with bagging and carrying groceries, resulting in reduced wait times and a 97% customer satisfaction rating.•Maintained an organized and visually appealing grocery department by properly stocking shelves, rotating merchandise, and ensuring product freshness and quality, leading to a 20% increase in department sales over six months.•Consistently demonstrated punctuality and reliability by adhering to assigned work schedules and effectively managing breaks and lunchtimes, ensuring continuous support for the store operations.•Demonstrated a strong work ethic and reliability by consistently arriving on time for shifts, working collaboratively with team members to achieve daily department goals, and participating in weekly team meetings.•Recognized for outstanding teamwork and received 20+ Star Cards for dedication, reliability, and excellent customer service skills.

Frisco, Texas

• Displayed positive, professional, friendly, and high-energy willingness to assist customers at Kroger.• Verified the quality and accuracy of picked items, prioritizing customer order accuracy and product delivery excellence.• Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.• Consistently met deadlines and quality goals for accuracy and timeliness. Maintain daily goal of 400-500 items per order run with pick accuracy of 92%.

Mckinney, Texas

• Safely and promptly delivered food orders to residential and business locations, averaging 15-20+ deliveries per shift while maintaining a 98% on-time delivery record.• Demonstrated excellent customer service skills by providing friendly and professional interactions with customers during delivery, ensuring their satisfaction, and building positive relationships with regular patrons.• Utilized navigation apps and knowledge of local roads to plan efficient delivery routes, reducing delivery times by an average of 15% and maximizing daily order capacity.• Cross-trained in various front-of-house responsibilities, including cleaning tables and ensuring cleanliness and sanitation standards were met, resulting in a clean and inviting dining area for customers.• Actively participated in staff meetings and training sessions to stay updated on new menu items, promotional offers, and company policies, resulting in comprehensive knowledge to address customer inquiries effectively.• Adhered to all safety regulations and traffic laws while operating the delivery vehicle, maintaining a clean driving record and prioritizing the safety of self and others on the road.

Mckinney Hub

• Assisted UPS driver in delivering packages to residential and commercial locations, ensuring timely and accurate deliveries.• Organized and arranged packages within the delivery truck to maximize space utilization and minimize the risk of damage during transit.• Engaged in physical tasks such as lifting, carrying, and loading packages, demonstrating proper lifting techniques to prevent workplace injuries.• Provided exceptional customer service by greeting recipients, verifying package information, and obtaining delivery signatures.

Coppell, Texas

• Collaborated with cross-functional teams to resolve any discrepancies or issues related to incoming or outgoing shipments, fostering a culture of clear communication and problem-solving.• Consistently upheld quality control standards by conducting thorough inspections of incoming and outgoing pallets, ensuring accurate labeling, packaging integrity, and compliance with fulfillment requirements.• Collaborated closely with team members and supervisors to streamline workflows, improve process efficiencies, and contribute to a culture of continuous improvement.• Actively participated in daily team meetings, sharing insights, suggesting process improvements, and contributing to a teamwork and operational excellence culture.

Mckinney, Tx

• Conducted efficient door-to-door trash collection services for multiple apartment communities, consistently meeting or exceeding daily collection targets and ensuring proper disposal in designated dumpsters.• Utilized effective time management techniques to cover three to four apartment work sites daily, maintaining high productivity and accuracy.• Demonstrated strong commitment to customer satisfaction by providing courteous and professional service, addressing resident inquiries, and promptly resolving any concerns.• Employed a mobile phone app to document and report violations of company policies and procedures, ensuring transparency and adherence to guidelines.• Operated in various weather conditions, displaying a resilient work ethic and unwavering dedication to completing assigned tasks.

Mckinney, Texas

• Safely and promptly delivered food orders to residential and business locations, averaging 20+ deliveries per shift while maintaining a 98% on-time delivery record.• Demonstrated excellent customer service skills by providing friendly and professional interactions with customers during delivery, ensuring their satisfaction, and building positive relationships with regular patrons.• Utilized navigation apps and knowledge of local roads to plan efficient delivery routes, reducing delivery times by an average of 15% and maximizing daily order capacity.• Cross-trained in various front-of-house responsibilities, including cleaning tables and ensuring cleanliness and sanitation standards were met, resulting in a clean and inviting dining area for customers.• Actively participated in staff meetings and training sessions to stay updated on new menu items, promotional offers, and company policies, resulting in comprehensive knowledge to address customer inquiries effectively.• Adhered to all safety regulations and traffic laws while operating the delivery vehicle, maintaining a clean driving record and prioritizing the safety of self and others on the road.

Plano, Texas

• Greeted and offered sales assistance to every customer upon entry into the store.• Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.• Maintained accurate knowledge of new products and services based on changing market trends.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Chattanooga, Tennessee, United States

• Provided friendly and efficient customer service by assisting shoppers with bagging groceries, assisting with carrying bags to their vehicles, and addressing any inquiries or concerns, resulting in high customer satisfaction ratings.• Actively engaged in training sessions and workshops to enhance bagging techniques, customer service skills, and product knowledge, ensuring accurate and up-to-date information for assisting customers.• Adapted to changing priorities and work assignments, including assisting departments during peak hours or as needed, showcasing flexibility and willingness to contribute to the store's overall success.• Upheld company policies and standards, including maintaining a professional appearance, adhering to hygiene and safety protocols, and consistently following customer service guidelines to create a positive shopping experience.• Recognized by supervisors and customers for excellent teamwork, positive attitude, and outstanding customer service, receiving multiple commendations and appreciation for assisting shoppers.

Salt Lake City, Utah, United States

• Coordinated and completed new connections, reconnects, disconnects, and service call changes for residential and commercial customers.• Collaborated with other workers and customers to resolve issues of deficient communications connections.• Performed troubleshooting of systems with techniques such as speed and ping tests.• Attended Expo events to promote Sorenson products and to sign up new customers.• Maintained inventory count of total video phones, routers, and other essentials required to complete future installs and service calls.

Lexington, Kentucky Area

Continuing Education - Web Development

Completed courses: HTML5, Cascade Styling Sheets, Introduction to Javascript, Dreamweaver I, CompTIA's A+ Certification prep

A+ Certification Preparation And Website Design Professional

Activities and Societies: Christian Bible FellowshipWeb Design & Tools, PC Hardware, Operating Systems, and Keyboarding,

Information Technology