Ryan Haynes Email and Phone Number
Ryan Haynes work email
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Ryan Haynes personal email
Passion and professionalism.My goal in life is to seek out tasks, relationships and work beneficial to me as well as others. I am a confident, fast-efficient learner who loves problem solving and leading with empathy.
Epiphan Video
View- Website:
- epiphan.com
- Employees:
- 57
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Customer Success Team LeadEpiphan Video Sep 2021 - PresentOttawa, Ontario, Canada• Responsible for T3+ escalations; resolving complicated customer and technical issues, managing delegation, if needed, to other teams (QA, Dev, etc.)• Directly involved in process and policy improvement• Manage staff schedules for minor planned and unplanned events• Provide internal/external mentoring, advice, and guidance to help foster the success of the Customer Success team• Provide technical demos in assistance to the sales team• Answer customer phone calls, live chats, and tickets for pre-sales and technical support questions• Carry out testing and high level QA tasks
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Technical SpecialistEpiphan Video Jul 2020 - Sep 2021Ottawa, Ontario, CanadaTroubleshoot and resolving technical issues(equivalent support level 3) on Epiphan Video solutions• Assist with pre-sale inquires for potential new customers and repeat customers• Provide technical demos in assistance to the sales team• Answer customer phone calls and live chats for pre-sales and technical support questions• Prioritize workload through ticket tracking system and communicate effectively• Provide internal technical and IT support• Carry out testing and high level QA tasks
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Audio EditorSelina'S Studio Jul 2015 - PresentOttawa, Canada AreaPlan and communicate with staff to create music compositions and mixes. Most interactions via email or phone; able to maintain organized correspondence including file backup protocols and the custom creation of best practices / guidelines. Regularly make suggestions regarding clients projects including consultation with studio owner and troubleshooting desktop and cloud based applications.
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PorterQueensway Carleton Hospital Mar 2014 - Jul 2020Ottawa, Canada AreaResponsible for the safe transfer of patients, charts, specimens and confidential requisitions. Emphasis on understanding appropriate disclosure of confidential information. Proactive in screening documents relating to patients to ensure accuracy and recommending initiatives which could bring about positive change. Proven to learn new job skills and provide consistent and reliable customer service. -
Admin/Co-FounderElite Sync Lab Apr 2011 - Apr 2015WorldwideSound library creation, artist management, press releases, web design and audio production. Worked directly with artists to find solutions concerning their work, original content creation, and website maintenance.
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Contract WorkerOttawa Hospitality Jun 2013 - Apr 2014Ottawa, OntarioResponsible for the safe and timely delivery/setup of AV equipment to specific locations throughout Ottawa/Gatineau. An excellent problem solver who always acts with tact and professionalism. Always provided proactive support to both customers and colleagues while working in Tel-AV warehouse; provided assistance picking, shipping and scanning customer requisitions.
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Delivery/TechOttawa Special Events Apr 2012 - Aug 2012Ottawa, OntarioResponsible for on-site customer service, setup and operation of Audio Visual, party supplies, lighting, and crowd control. Oversaw setup and operation of private and public parties/events including implementing proper signal chain of AV equipment. Displayed an excellent ability to work independently and/or cooperatively with clients/co-workers while maintaining strict deadlines. -
Sales/WarehouseUnited Furniture Warehouse May 2007 - Aug 2011Peterborough, OntarioIntake and outgoing order processing, sales, marketing and negotiation including in-depth understanding of local POS and GUI. Regularly took payment in the form of credit and cash while maintaining strict confidentiality of customer information.
Ryan Haynes Skills
Ryan Haynes Education Details
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3.83 / 4.00 Gpa -
Policing
Frequently Asked Questions about Ryan Haynes
What company does Ryan Haynes work for?
Ryan Haynes works for Epiphan Video
What is Ryan Haynes's role at the current company?
Ryan Haynes's current role is Customer Success | Technical Support | Process Improvement | Audio Geek.
What is Ryan Haynes's email address?
Ryan Haynes's email address is mi****@****live.ca
What schools did Ryan Haynes attend?
Ryan Haynes attended Algonquin College Of Applied Arts And Technology, Fleming College.
What are some of Ryan Haynes's interests?
Ryan Haynes has interest in Producing, Learning New Ideas, Professionalism, Snowboarding, Composing, Education, Environment, Science And Technology, Engineering, Arts And Culture.
What skills is Ryan Haynes known for?
Ryan Haynes has skills like Pro Tools, Music Production, Studio Recording, Sound Design, Logic Pro, Composition, Customer Service, Audio Engineering, Music Industry, Recording, Mastering, Entertainment.
Who are Ryan Haynes's colleagues?
Ryan Haynes's colleagues are Phillip Sandler, Marta Chernova, Aleksandr Gamoskin, Sean Moran, Robert Draxler, Pavel Harchenko, Michael Schaffer.
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Ryan Haynes
Canada -
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2gmail.com, magellanhealth.com
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