Founder
Waking Usa
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Ryan A. Email & Phone Number
Founder
at
Waking USA
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✓ Verified Jun 2026
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Profile completeness 71%
Who is Ryan A.? Overview
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Ryan A. is listed as Founder at Waking USA, based in Montverde, Florida, United States. AeroLeads shows a matched LinkedIn profile for Ryan A..
Ryan A. previously worked as Visionary Director at Soluify™ and Co-Founder at Woahai.
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Waking USA
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Profile bio
About Ryan A.
🚀 Visionary Director at Soluify™ | Self-Made Tech EnthusiastMy journey with technology began early—I got my first PC at 7 and started playing with tech building / coding Minecraft servers. Born in 2001, I graduated high school a year early and have since been on an epic quest to master all things tech, from video editing to 3D animation.I helm Soluify™, where our team delivers superior IT and cybersecurity solutions, empowering SMBs to thrive in today’s digital landscape. I also co-founded WoahAI, leveraging cutting-edge AI to create innovative solutions across image generation, chatbots, website design, and more.Formerly, I enhanced efficiency as a Technical Help Desk Onboarding Specialist at Kaseya and delivered global tech support at Defense.com. My decade-long, self-taught tech background equips me with skills in tech customer service, automation, and AI.Passionate about pushing technological boundaries, I’m constantly learning and evolving.
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12 roles
Ryan A. work experience
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Visionary Director
CurrentEmpower Your Business with Soluify's ExpertiseAt Soluify, we are your all-in-one IT consultancy and agency, specializing in transforming business operations through innovative solutions.Our Core Services:Managed Services (MSP): Comprehensive IT management and support.Automation: Streamlining processes for efficiency and growth.Coding: Custom software.
Jul 2024 - Present
Co-Founder
Current- Spearheaded AI-driven solutions since September 2022, focusing on image generation, language models, chatbots, website design, and content creation.- Delivered innovative AI-powered solutions to meet diverse creative and technological needs across the United States.- Committed to pushing technological boundaries, establishing WoahAI as a leader in the AI.
Sep 2022 - Present
Technical Help Desk Onboarding Specialist
- Solely managed global customer onboardings, supporting clients in the US, CA, AU, and NZ.- Developed a script pack of 7 applications using Python, Selenium, and API integrations, reducing backend onboarding and implementation time by over 50% (from days/weeks to 30 minutes to an hour). Conducted strategic implementation of automation scripts.
Jan 2024 - Jul 2024
Technical Support & Operations Specialist
- Managed onboarding and service delivery for the entire US customer base of 100+ clients, ensuring 100% customer satisfaction (CSAT).- Provided global L1, L2, & L3 technical support, resolving a wide range of customer issues and inquiries.- Handled setup, configuration, and global shipping of 6 NUC PCs for internal penetration tests.- Supported 20+ UK.
Jun 2023 - Dec 2023
Technical Customer Success Executive
- Managed million-dollar annual recurring contracts and the entire US customer base, including Fortune 500 cyber projects.- Increased delivery numbers month-over-month, nearly doubling annual deliveries by optimizing calendars and scheduling.- Oversaw 100+ clients and 200+ active projects, providing exceptional technical customer service and support.- Led.
Jan 2022 - Jun 2023
Technical Support & Operations Specialist
Jun 2023 - Dec 2023
Technical Project Manager
Jan 2022 - Jun 2023
Level 3 Senior Technical Support Representative & Flex Supervisor
- Rapidly advanced from Level 1 to Level 3 within 7 months.- Mentored new hires and served as a Flex Supervisor.- Achieved a call handling time of 10-12 minutes, significantly below the 24-minute target.- Top CSAT holder week over week.- Provided top-tier technical support for a Fortune 500 technology company, resolving complex issues and ensuring high.
Aug 2021 - Dec 2021
Level 2 Technical Support Representative
Jun 2021 - Aug 2021
Level 1 Technical Support Representative
Apr 2021 - Jun 2021
Retail Associate
- Led technological advancements at VaporQueen, achieving a 75% increase in store productivity within 6 months.- Successfully boosted sales by over 10% month-over-month for a full year, significantly enhancing revenue.- Implemented innovative POS systems and streamlined inventory management, reducing operational costs.- Cultivated a tech-driven retail.
Jun 2017 - Jan 2020
FAQ
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What company does Ryan A. work for?
Ryan A. works for Waking USA.
What is Ryan A.'s role at Waking USA?
Ryan A. is listed as Founder at Waking USA.
Where is Ryan A. based?
Ryan A. is based in Montverde, Florida, United States while working with Waking USA.
What companies has Ryan A. worked for?
Ryan A. has worked for Waking Usa, Soluify™, Woahai, Kaseya, and Defense.Com™.
How can I contact Ryan A.?
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