Ryan Ackerman Email and Phone Number
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With over a decade of experience, I specialize in driving analytics thought leadership, strategic vision, and large-scale business transformation. I’m passionate about building high-performing teams and sustainable processes that empower organizations to achieve measurable success. Along the way, I believe in fostering collaboration, having a little fun, and creating an environment where teams thrive.
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Director, Strategic Programs And BiPuma GroupBoston, Ma, Us -
Director, Strategic Programs North AmericaPuma Group Dec 2023 - PresentHerzogenaurach, De -
Director, Business Intelligence North AmericaPuma Group Feb 2022 - Dec 2023Herzogenaurach, De► Synergized automation technologies (UiPath, Power Automate, SQL Server) to drive event-based revenue accelerators► Supported standup of Business Process Automation CoE focusing on North America► Core team for North American implementation of SAP S/4 HANA Fashion -
Senior Manager, Business Intelligence North AmericaPuma Group Feb 2020 - Feb 2022Herzogenaurach, De► Led company-wide reporting revamp away from multidimensional cubes into Tabular with cloud-hosted vision (which also improved stability and saved over 400K collective user-hours in build times)► Created new solutions to ingest external data and consolidate internally in a centralized location (NPD market data, SPS retailer selling, Amazon Retail Analytics, CRM, Google Analytics, email performance, OMS data, WMS data, etc)► Reorganized BI team structure to streamline processes and introduce functional focus (main pillars: support, reporting, & analytics)► Reduced reporting access-based IT tickets by 75% through workflow automations and leveraging Active Directory (on prem & Azure, including syncing where necessary)► Built centralized internal data literacy resource for use across North America (how-to videos, documentation, environment explanations, embedded reports) with a focus on enabling self-service reporting among non-technical audiences. ► Built first globally cross-functional Advanced Analytics team focused on extracting business value with data science ► Created Data Science co-op program -
Manager, Business Intelligence North AmericaPuma Group Feb 2018 - Feb 2020Herzogenaurach, De► Led team on Power BI report creation that leveraged a phone's camera to scan bar codes; resulted in $7 million incremental revenue gain► Created solution for ingesting Google Analytics data via BigQuery into datawarehouse to leverage all internal data assets and provide a single source for retail demand/sales reporting► $1 million cost savings through cross-functional partnerships that enhanced system stability and data availability► Led data science movement with predictive models to accurately identify where effort is needed the most (random forests on order management, text mining on web Q&A, logistic regression on demand for new products)► Incorporated two new businesses into data warehouse (Cobra Golf US, Cobra Golf Canada) to further centralize data and create a single source of truth; addressed challenges in business differences to align processes ► Built relationships with Northeastern University to leverage student learning for mutual benefit ► Product owner in SCRUM agile framework; reduced cycle times, prioritized requests, and acted as liaison between IT and the business► Started in-house training program for end users on topics like Pivot Tables 101, manipulating cubes, using Power Queries, and Intro to Power BI► Created BI Reporting internship program -
Senior Business Intelligence AnalystPuma Group Dec 2016 - Feb 2018Herzogenaurach, De► Managed one direct report► Facilitated roll out of Power BI across the company resulting in easier and faster access to insight for quicker decision making and reduced error rates► Key player in data governance committee ► Identified gaps in user understanding of data assets and tools, created training initiative to empower self-service data analysis► Built network of super users across departments to serve as resources to their groups, provide feedback, and suggest enhancements -
Business Intelligence AnalystPuma Group Jun 2015 - Dec 2016Herzogenaurach, De► Worked on Autostore implementation - the largest robotic autopick warehouse of its kind in the U.S. and the second largest in the world ► Built tools to quantify $150+ million inventory position for operational and financial reporting► Centralized $1 billion in reporting and analysis across the North American continent for wholesale, retail, and joint venture business► Rebuilt data model quantifying demand, supply, and inventory to reveal risk/opportunity, appropriately allocate over $200 million in open-to-buy spend► Developed automated tool to quantify potential pull-forward orders; users can manipulate dates, supply status, and customer to identify orders that have sufficient supply/demand match to ship.► Created process to monitor double-booked wholesale orders thus eliminating unnecessary spend on supply, $400K cost savings in first fiscal quarter of implementation► Automated regular operational reporting, created snapshot dashboards for executive senior leadership, heads, and directors for quick status updates on operations, inventory, sales, and profitability versus targetsTOOLS & PLATFORMSBusiness Objects, MS PowerPivot, DAX language , MS Power Query, MS M Language, SSAS, SSRS, Microsoft Analysis Services, Sharepoint, Microsoft PowerBI, Roambi, NPD Decision Key (formerly National Purchase Diary) -
Ecommerce AnalystPuma Group Mar 2014 - Jul 2015Herzogenaurach, De► Managing analytics for North American webstores► Assisting PUMA global team in dashboard development and providing suite-specific Omniture training for different regions around the globe► Building advanced customers segments in Adobe Analytics and Adobe Ad-hoc Analysis (formerly Discover) to answer complex business questions on customer acquisition, visitor identification, and the customer retention cycle► Closely monitoring mobile performance, traffic flow, and fallout to maximize the productivity of mobile traffic through merchandising strategy and usability► Sales forecasting, emerging market projections, budgeting, cost-benefit analysis, marketing channel performance management, and P&L analysis► Presenting quarterly business reviews to executive senior leadership; leading weekly business reviews within the retail and e-commerce divisionsMAJOR PROJECT INVOLVEMENT CRM database launch, email replatform, eBay Storefront launch, responsive design site launch, UAT testing (multiple devices), analytics rejuvination, personalized product configurator TOOLS & PLATFORMSAdobe Analytics (Omniture), Ad-Hoc Analysis (Discover), ReportBuilder, Adobe Data Warehouse, Google Analytics, Google AdWords, Google Webmaster Tools, Demandware Business Manager, JIRA -
Ecommerce Web Analytics InternThe Vermont Country Store Apr 2012 - Mar 2014Manchester Center, Vermont, Us► Managed marketing database of over 6 million customers► Developed automated triggered campaigns without the cost of outsourcing by using Omniture's segmentation and FTP list exports; these campaigns added +40% in incremental revenue to the email channel► Leveraged SQL Developer and customer database to segment email marketing campaigns based on purchase history regardless of channel for targeted replenishment emails increasing average open rates from 15% to 39% in selected campaigns. ► Planned and ran A/B and MVT email testingMAJOR PROJECT INVOLVEMENTBazaarvoice Ratings & Reviews launch, Email replatform, Site redesign, Back-end replatform, Email strategy overhaul, Omnichannel customer segmentationTOOLS & PLATFORMSOracle SQL Developer, Cardett Advanced Query Tool (AQT), ATG Business Control Center -
Digital Marketing ConsultantVarious Small Businesses Oct 2010 - Feb 2014► Developed and implemented marketing strategies for small businesses to increase online visibility ► Focused on building a structure to eventually pass off to parties in-house; these included every component of online marketing including promotional planning tools, campaign tagging, and measurement tools I created ► Doubled the return in select paid search campaigns from 3:1 to 6:1 through segmentation of incoming traffic to determine where spend could be cut; this lead to more qualified traffic and an extended budget life because CPC's decreased as we bid on less-competitive terms -
Digital Media Manager4 Paws Academy Oct 2010 - 2014► Conceptualizing, planning, designing, and executing strategies to build customer base with a focus on print and digital► Leading digital marketing efforts through affiliates and organic search; increased organic traffic 400% YoY by focusing on optimized metadata and streamlined taxonomy
Ryan Ackerman Skills
Ryan Ackerman Education Details
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Southern New Hampshire UniversityBusiness Intelligence -
Castleton UniversityDigital Media Concentration With A Minor In Graphic Design
Frequently Asked Questions about Ryan Ackerman
What company does Ryan Ackerman work for?
Ryan Ackerman works for Puma Group
What is Ryan Ackerman's role at the current company?
Ryan Ackerman's current role is Director, Strategic Programs and BI.
What is Ryan Ackerman's email address?
Ryan Ackerman's email address is ry****@****ail.com
What is Ryan Ackerman's direct phone number?
Ryan Ackerman's direct phone number is +161748*****
What schools did Ryan Ackerman attend?
Ryan Ackerman attended Southern New Hampshire University, Castleton University.
What skills is Ryan Ackerman known for?
Ryan Ackerman has skills like E Commerce, Social Media Marketing, Social Media, Seo, Google Analytics, Microsoft Office, Marketing Strategy, Analytics, Graphic Design, Marketing Communications, Adobe Creative Suite, Microsoft Excel.
Who are Ryan Ackerman's colleagues?
Ryan Ackerman's colleagues are Anju Anjupehwalo2, Vidya Narasimhan, Athar Shaikh, Carolina Jessen, Parisa Jasemi, Jhonatan E. Fajardo R, Laxmikant Kale.
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