Ryan Bakerink Email & Phone Number

•Direct management of Sales & Customer Service Specialists on a team that handles a high volume of inbound emails and phone calls. • Responsible for training, coaching, and developing future sales reps to move into a variety of sales roles• Responsible for interviewing, hiring, on-boarding.• Drive quality, revenue and accountability though monthly 1:1 meetings, coaching based on call and email monitoring, team-based training and development sessions, and evaluating and adjusting coverage models•Responsible for the strategic sales & service performance of over 20 inbound phone and email queues. •Partner with Senior Management to discuss employee success, identify common external and internal workflow issues, and strategize methods to grow revenue, retain customers, and improve customer experience•Global Music Licensing Product Owner – Responsible for licensing, negotiation, & partner/contributor compliance across all sales teams globally.

Listed skills include Digital Photography, Digital Media, Photography, Social Media, and 46 others.

• 

  Columbia College Chicago

  Photography