Ryan Barnes Email & Phone Number

St Louis, Mo

• Lead Digital Support Team responsible for building and installing customized servers for media distribution, and providing technical support for internal and external Customers• Responsible for building and installing up to 75 servers per month• Manage large prebuild inventory of servers, components, KVM switches, networking equipment and various installation accessories• Maintain servers and supplemental equipment in the field• Coordinate delivery, labor and logistics of international installations both land based and at sea• Extensive international travel to sometimes remote locations for installation and maintenance• Work closely with Developers of custom software to design to customer expectations and requirements• Direct technical liaison for multiple major Cruise Line Clients, as well as Collegiate and Healthcare Customers• Design broadcast and streaming solutions utilizing analog and digital technologies• Provide departmental and project updates to the CIO and Departmental Team Leads

Santa Clara, Ca; San Francisco, Ca; Memphis, Tn; Las Vegas, Nv; Rogers, Ar

• Successfully manage profit and loss of multiple profit centers totaling over $2 million annually• Lead and mentor staff in multiple areas including Sales, Operational and Technical• Secure in-house sales leads and solicit potential outside clients• Ensure positive customer relations with both internal clients and outside guests • Successfully schedule staff for multiple areas to meet business needs and maintain profitability• Direct influence of monthly and annual budgets• Influence hiring and staffing• Provide appropriate reporting to in-house client and corporate office• Successfully maintain a contribution to profit of 40%• Successfully opened new markets including Memphis, TN; Las Vegas, NV and Rogers, AR• Work with over 250 locations internationally to manage human and equipment resources• Consult with guests to help design and implement custom solutions for individual programs