Ryan Barnes Email & Phone Number

Lead and manage a team of 16 staff spread throughout various locations working on a multitude of projects. Developed and ran a successful internship program in partnership with a local college focused on helping students become professional photographers. Provided mentorship and coaching to staff on techniques, business operations, and improving skills and.

Burnaby, British Columbia, Canada

Lead the creation and operation of various help desk solutions, providing support for both in-office and mobile personnel. Streamline operations and processes, unifying the efforts of vendors and staff to create a manageable systems environment. Supervise a variety of contractors and vendors helping to ensure a 99% uptime for staff.

Fresno, California

Guide the design and adoption of new systems in a rapidly growing and changing organization, providing cost analysis, budgeting leadership, and procurement skills. Delivered skill in knowledge gaps, helping farm owners to utilize modern technology to optimize operations. Developed infrastructure for both stationary and mobile events.-Built and maintained.

Fresno, California Area

• Demonstrated strong listening, verbal communication, interpersonal skills and technical competency while helping Applecustomers to identify and resolve technical problems associated with Macintosh computers, iPhones.
• Educated Apple customers in a fast-paced environment about how to leverage and integrate their Apple products.

Instructor - Application Support and Networking

• Played an integral role in designing and leading training seminars to educate customers about patient simulators.
• Communicated effectively with customers in person, over the telephone and electronically to identify and resolvetechnical issues associated with their robotics, computer or any networking issues.
• Drafted easy-to-understand content for use in product manuals.

Fresno, CA . Atlanta, GA

• PC/LAN Administrator Corporate Office – Atlanta, GA
• Identified and resolved problems employees were experiencing using their personal digital assistants.
• Educated colleagues in the field with how to make the best use of their technology to maximize productivity.PC/LAN Administrator, IT Department – Fresno, CA
• Played an integral leadership role spearheading the transition to electronic medical records, which was accomplishedmonths ahead of schedule.
• Collaborated effectively with fellow team members and multiple contractors, while also excelling independently, to planand design a support infrastructure; manage assets; and handle reporting functions.

Bachelor'S Degree, Psychology, 4.0

Psychology

Certification Program, Computer And Network Support, 4.0

Network and Systems

Associate'S Degree, English Literature (British And Commonwealth), 3.6

English Literature