Computer Repair Technician And Sales Representative
CurrentOversaw the daily maintenance performance of computer systems. Troubleshot computer systems and cabling issues and resolved problems accurately and efficiently.Responsible for hardware diagnostics, virus and spyware removal, data transfer services, operating system repairs and installs, and hardware replacements.Accountable for strong customer service with weekly contact with customers over the phone/in-person answering questions regarding their technical problems.Answer phone calls for tech support and related questions such as printer setup, Wi-Fi/networking help, e-mail client/Microsoft outlook configurations, and anti-virus activation/renewal questions.