Oversaw the daily maintenance performance of computer systems. Troubleshot computer systems and cabling issues and resolved problems accurately and efficiently.Responsible for hardware diagnostics, virus and spyware removal, data transfer services, operating system repairs and installs, and hardware replacements.Accountable for strong customer service with weekly contact with customers over the phone/in-person answering questions regarding their technical problems.Answer phone calls for tech support and related questions such as printer setup, Wi-Fi/networking help, e-mail client/Microsoft outlook configurations, and anti-virus activation/renewal questions.

Arranged merchandise for display to highlight new styles, attract customers and enhance sales.Participated in the processing of new shipments and helped the team to keep the receiving and back stock area.Assisted managers on site, perform basic duties as required and subsequently strengthens leadership and communication skills.Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services.