Assist Spōk in connecting people to each other and to the data they need. Through consultation and education, help organizations save lives with communications that are faster, more accurate and more efficient. Thousands of organizations worldwide rely on Spōk solutions for secure smartphone texting, contact center optimization, public safety response and clinical alerting and workflow improvement. Our company's products are used by leading organizations in healthcare… Show more Assist Spōk in connecting people to each other and to the data they need. Through consultation and education, help organizations save lives with communications that are faster, more accurate and more efficient. Thousands of organizations worldwide rely on Spōk solutions for secure smartphone texting, contact center optimization, public safety response and clinical alerting and workflow improvement. Our company's products are used by leading organizations in healthcare, hospitality, education, business and government. By continually developing industry-leading technologies, Spōk has steadily grown and solidified its market leadership. Show less

Successfully trained and implemented eEmpACT’s complete front to back office human capital management software solution, including: initial training, gap analysis, operational change, accounting procedures and processes, generation of financial reporting, project management, business analysis and ERP. Worked with numerous clients across the country focusing efforts on operations, communication, leadership management and customer service, with the objective of not only improving the company’s… Show more Successfully trained and implemented eEmpACT’s complete front to back office human capital management software solution, including: initial training, gap analysis, operational change, accounting procedures and processes, generation of financial reporting, project management, business analysis and ERP. Worked with numerous clients across the country focusing efforts on operations, communication, leadership management and customer service, with the objective of not only improving the company’s productivity, but alleviating current frustrations and ultimately increasing their bottom line. Show less

Effectively and efficiently managed all aspects of operational and administrative activities for the Operations Division, including: recruiting, interviewing and hiring staff; training and development; monitoring and controlling operating costs; interaction with amusement park guests regarding delivery of service; and, resolving guest complaints, all in an effort to provide not only the best product, but also the best customer service possible.