Instructional Designer
Current• Delivered 20 impactful training programs for legal case staff for a firm of over 10k legal professionals. • Conducted thorough needs analysis, guiding the development of precise training materials.• Successfully reduced inquiries to the Learning and Development department by over 54%.• Produced 100+ content deliverables, including e-learning courses, user guides, and presentation decks.• Collaborated closely with learning partners and subject matter experts to devise strategies and iteratively develop materials supporting litigation case staff throughout the case cycle.• Successfully increased the adoption of the firm's proprietary case management software by 200% within the two Lines of Business I supported.