Ryan Brown Email & Phone Number

Belfast, GB

Belfast, United Kingdom

• Brief and debrief drivers on shift
• Provide on Road Driver Support
• Plan the vehicle usage to match volume and demand
• Ensure all time scales are adhered to
• Make decisions to meet service level agreements and maximize profitability of the operation
• Support the depots TCF ensuring all SOP’s are adhered to

• Handle calls promptly, professionally and politely within the agreed time scales and service level agreement
• Receive calls from customers to book ad-hoc collections
• Resolve consignee/customer queries and problems; proactively follow up to ensure timely and complete resolution.
• Proactively notify customers of any issues relating to their consignments
• Anticipate potential problems and make contingency arrangements
• Record and update information on the company’s systems in an accurate and timely manner

• Handle calls promptly, professionally and politely within the agreed time scales and service level agreement
• Receive calls from customers to book ad-hoc collections
• Resolve consignee/customer queries and problems; proactively follow up to ensure timely and complete resolution.
• Proactively notify customers of any issues relating to their consignments
• Anticipate potential problems and make contingency arrangements
• Record and update information on the company’s systems in an accurate and timely manner

Belfast, United Kingdom

I worked as a Customer care adviser while I was attending a Job Skills Program completing my NVQ Level 2 Using I.T.

Belfast, United Kingdom

I worked as a receptionist while I was attending a Job Skills Program completing my NVQ Level 2 Using I.T.

Belfast, United Kingdom

I worked as a receptionist while I was attending a Job Skills Program completing my NVQ Level 1 Using I.T.