Ryan B. Email & Phone Number

Austin, Texas Area

- Established TopShelf, a Delivery & Pickup Marketplace, connecting customers and businesses serving beverage and food products.- Fully Design, Developed and Managed Website, Android, and iOS Applications.- Leverage user analysis, feedback, research, and testing for design decision-making.- Develop wire-frames, prototypes, user flows, personas, guidelines and design deliverables.- Collaborate with cross-functional teams, i.e. Designers, Developers, Managers, and Stakeholders.- Design marketing campaigns for social media, events, digital ads, and press releases.- B2C/B2B lead generation and full cycle technology sales to business owners.- Manage e-commerce tasks: analysis, customer service, products, sales & reporting.- Recruit, lead, communicate, and manage a diverse remote team.- Implement logistics and fulfillment strategies for order fulfillment within 1 hour.- Manage product portfolio of 5,000+ items across various retailers and cities.- Automate order processes improving customer experience and service.- Onboard customers and businesses to ensure marketplace success.- Deliver training through Calls, Demos, Guides, and Presentations.- Extensive Customer Technical Support: troubleshooting, testing, and bug detection for customer assistance.- Experience in regulated sectors, fraud prevention, legal compliance, and risk management across multiple cities.- Write AP style press releases syndicated across 100+ U.S. news outlets.- Appearances on local news stations to discuss the business and how it promotes social responsibility.- Grew social media presence to over 30,000 followers across platforms.Recognized for our innovations, TopShelf was selected to be in the prestigious SXSW Startup Spotlight. Simultaneously our team launched the platform in Austin, Texas, then, expanded to include Houston, Dallas, San Marcos, Cedar Park, Leander, and San Antonio.Press: www.huffingtonpost.com/deborah-stachelski/five-gamechanging-compani_b_11596658.html

Boulder County, Colorado, United States

Business & Technology Consulting- Consult businesses by providing assessment, reports, technology modernization, migration, cost optimization, security, and sustainable solutions.- Design marketing strategies for website conversion rate and sales improvement.- Improve processes via Automation, AI, Open Source Software, and Productivity Tools.- Assist businesses in using AI to increase productivity, while maintaining the highest level of data security.- Secure business’ online profiles and operations through the effective implementation of Cybersecurity techniques.- Design and Manage websites and platforms for Ecommerce, Health, Real Estate, Retail & SAAS.- Publish content in a Content Management System for the client’s platform.- Assist clients with SEO and Lead Generation resulting in business growth and sales.- Manage a team of freelancers and professionals to deliver high-quality web development projects..- Develop customized digital marketing plans for clients, leading to a increase in website conversions.Investment Consulting- Meet client investment objectives, analyze, and evaluate portfolios by recommending investment solutions aligned with clients’ risk tolerance, time frame, and financial situation.- Re-allocate clients’ portfolios to become efficient by aligning the expected return with the appropriate level of risk.- Work with clients in a strategic capacity, providing education in asset allocation and understanding each client’s unique financial objectives.- Offer investment solutions to improve individual performance and efficiency.- Provide assistance with higher risk investment solutions like Startup and Cryptocurrency investments.- Provide capital markets analysis and perform ongoing due diligence across asset classes.- Gather corporate financial reports from publicly traded companies and extract data from the reports.- Introduce new financial services to clients. Illustrate how to operate services and trading software to clients.

Austin, Texas Area

Experienced Realtor and Consultant with expertise as a Manager, Realtor, Leasing and Sales Professional.- Short & Long Term Property Management for multiple Real Estate Portfolios.- Assist Buyers, Investors, and Sellers in thriving real estate markets such as Austin, Boulder, and Denver.- Managed property budgets, optimizing expenses while maintaining service quality.- Secured lease signatures, deposits, and prompt rent payments via tenant follow ups.- Screened tenants and applications for eligibility to lease available rental units.- Maintained accurate tenant records across multiple data systems and platforms.- Efficiently coordinated repairs with tenants, maintenance staff, and contractors.- Engaged and negotiated contracts with contractors to secure repair services.- Performed annual, move-in, and move-out inspections efficiently and quickly.- Conducted renewals and recertifications in accordance with applicable regulations.- Managed emails, calls, and meetings to effectively address and resolve tenant issues.- Take pictures for listings, including photos, videos, and drone coverage (if needed). - Market to reach prospective tenants via Craigslist, Facebook, Zillow, and etc.- Contacted potential tenants, showed available rental units, and answered questions.- Maintain knowledge of market conditions, green building tech, sustainability and trends.- Work closely with clients to understand needs and financials for planned property sales and purchases.- Proficiently draft and execute contracts, purchase agreements, management agreements, addendums, closing statements, and leases.- Connect buyers, sellers, property management, lenders, and title companies to facilitate profitable sales.- Designed and developed the Modern Austin Apartments website for lead generation and sharing information with clients for modern apartments, condos, homes and townhomes.- Complete 60 Hours Annual Training to stay up to date with the real estate market.

Austin, Texas

Co-founded Bon Bon Macarons, a small bakery that focused on preparing french macarons with traditional and savory options. Quickly became the #1 rated bakery for french macarons in Austin, Texas. Sold at local farmers markets then opened a storefront in downtown Austin, and shipped macarons throughout the U.S. These elegant and surprisingly healthy (made with almond flour and gluten-free) cookies are perfect treats for events, weddings, gifts and everything in between.- Designed and developed the logo, website, branding, and marketing.- Maintained health and safety standards as outlined in the company manual.- Assisted in menu planning and pricing strategies to optimize success.- Created and shared social media posts to drive website and order traffic.- Leveraged effective Search Engine Optimization tactics to increase website traffic and orders.- Sold macarons at farmer's markets and local shops, ensuring customer satisfaction.- Efficiently provided macaron deliveries for large orders encompassing parties, events, weddings, catering, and businesses.- Efficiently shipped macarons to customers across multiple states to customer's satisfaction.- Located a retail storefront space close to downtown Austin with great foot traffic and street visibility.- Utilized social media and email campaigns to drive foot traffic and boost macaron sales at the retail storefront.- Communicated with customers to provide a pleasant shopping and dining experience at the retail location.- Responded to customer queries and concerns in an enthusiastic and courteous manner.- Arranged local news coverage, leading to heightened attention and increased sales for the company.

Austin, Texas, United States

A member of the e-commerce team, facilitating the secure shipment of precious metals nationwide.- Selecting and shipping customer orders accurately and in the time frames required.- Checking goods received against purchase orders or invoices.- Assisting inventory manager in forecasting inventory product arrivals.- Preparing and maintaining records of merchandise received and shipped.- Putting stock away in the vault and preparing for shipment.- Managing inventory of products stored in the vault; ensuring inventory accuracy.- Advising customer service team on expected shipping dates of customer orders.- Updating the computer system with shipping and receipt activity.- Ensuring packages are 100% accurate for customer shipments.- Delivering packages to shipping providers in a timely and accurate manner.- Ensuring compliance with legal regulations and company policies.- Reporting to management on activities and issues.

Austin, Texas, United States

- Remote Technician installing comprehensive audio video solutions, encompassing both commercial and residential environments. Experience in theater design, automation, distributed audio video, internet, security & structured wiring.- Managed AV equipment orders, organization, and timely transport for projects.- Installed pre-wiring for phone, cable, internet, audio, video, intercoms, automation.- Collected and organized customers’ data, photos, videos, folders, and files.

Lakeway, Texas, United States

- Collected and organized image assets archive for studio photography repository.- Organized and packed photography equipment assets for photographers to use.- Edited portraits with Adobe Photoshop in a high-volume, fast-paced photo studio.- Sold, ordered, received and shipped prints; maintained receipt and shipping docs.

Austin, Texas

- Began my internship while still going to school at Westlake High School as part of the school work program.- Organized Real Estate Contracts, Documents, and Payroll for the Realtors in the Real Estate Office.- Maintained confidential information and ensured security protocols were followed.- Organized and tracked files for real estate transactions.- Maintained a database of contact lists, and mailed letters to clients.- Learned the ins and outs of running a high volume real estate office in one of the best real estate areas in Austin.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Real Estate License, Real Estate

High School Diploma