Ryan Burkett Email & Phone Number

Charlotte, NC, US

High Point, North Carolina, US

Integrated Marketing organization senior leader responsible for establishing firm strategy and delivering quality marketing and technology services across a diverse client base.Organizational strategy responsibilities include: - Drive employee engagement and delivery across the organization; setting the tone of the outlook of the firm, in short and long.

St Albans, Vermont, US

The only B2B advertising platform that scales from entry-level SMB to Enterprise. Start with affordable deterministic micro-targeting and scale to full-on enterprise broadcast advertising as you grow your business.

San Francisco, California, US

• Senior leader within the Enterprise Global Services Organization, primarily responsible for key strategic initiatives as well as holistic governance in the Wells Fargo offshoring and outsourcing organization. Global.
• Geographic Expansion of Global In-House Center (captive) portfolio - led the program responsible for end-to-end establishment of a Wells Fargo Delivery Center in the Philippines. Expansion was the most significant and.
• Geographic Expansion of Vendor/ODC portfolio- led the program responsible for subsequent growth of the vendor and offshore development center portfolio. Program output included site and vendor expansion in Chile.
• Owning the establishment and management of project-centric methodologies, including procedures and protocols, for the transition of process delivery to a global footprint.
• Responsibility for adherence to enterprise policies and corporate standards across Enterprise Global Services, as well as development of long range strategic plans for providing governance over EGS.
• Evaluating opportunities, including those involving third-party relationships

San Francisco, California, US

• Key member of corporate strategy & governance group for Outsourcing & Offshoring (O/O), providing
• Oversight of Transition & Service Delivery functions and support of the Lines of Business
• Management of the development, rollout and governance of corporate-wide methodology for Outsourcing/Offshoring process migration, including engagement,monitoring and decisioning of transitions in execution across the.
• Creation and management of the Enterprise Service Delivery Model for enterprise offshore vendors.
• Leadership and direction for the Outsourcing Enterprise Leads, a group of key functional support partners with responsibilities in the O/O space.
• Management for O/O program staff, including project management and finance resources, responsible for support of special initiatives, governance and reporting within the O/O program.

San Francisco, California, US

• Provided day to day operations leadership to a team of senior project managers responsible for overseeing the successful transitioning of selected operational functions to preferred outsourcing vendor
• Served as the primary liaison with offshore vendors in regards to transition management.
• Responsible for delivery of team accountabilities within deadlines and quality guidelines.
• Developed & monitored vendor transition performance metrics & ensured compliance with company requirements.
• Provided input into performance appraisals and managed staff development & performance
• Managed resource allocation & quality measures to ensure overall performance of the team.

San Francisco, California, US

• Outsourcing Transition Manager 2006-2007
• Managed the transitioning of selected operational & knowledge processes to preferred outsourcing vendor
• Consulted with process owners to develop performance metrics & quality standards for managing outsourced delivery
• Consulted with business partners to drive delivery of solutions & programs, with continuous eye to risk mitigation and change management
• Offshoring PMO startup – led initial transitions, establishing an O/O presence within the Wealth Management LOB; 3 distinct processes across AR/AP/licensing functions, accounting for ~35 FTE
• Transitions – oversaw 11 transitions in 12 months, accounting for ~70% growth in FTE

San Francisco, California, US

• Initiated & maintained reporting relationships with project stakeholders to coordinate efforts across multiple business units & ensure continuous efficient management of projects
• Built & maintained strategic alliances, both within & outside of the organization, to effectively influence & direct others to achieve business solutions
• Assessed impacts of project scope & implications throughout project timeline; including development of strategies, readiness assessment, development of training and communications
• Identified & eliminated obstacles to solution plans, business goals or implementation; provide change management consulting
• Developed & implemented contingency plans for necessary risk mitigation
• Built business cases for review by Wealth Management Steering Committees including Investment Review Board

Greensboro, NC, US

Armonk, New York, NY, US

• Managed projects introducing new software packages to internal sales staff & external customer base
• Delivered technical education to varying degrees of expertise
• Promoted sales & solution assurance reviews for various customers
• Designed & implemented IT solutions, working closely with customers
• Targeted contract objectives for Fortune 100 client, managing project resources according to delivery need
• Delivered 85% utilization on 75% target billable to clients

Bs, Computer Engineering

Master Of Business Administration - Mba

Education record