Ryan Cardoz Email & Phone Number

Vancouver, British Columbia, Canada

NeuraFlash is the leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping customers transform their contact centers with AI Powered Experiences. As a Solutions Architect, I bring Salesforce projects to life by engaging with customers’ stakeholders, designing, presenting and implementing best-in-class solutions, ensuring they meet business requirements while serving as a mentor and advisor to diverse teams, both customer and project based.Project… Show more NeuraFlash is the leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping customers transform their contact centers with AI Powered Experiences. As a Solutions Architect, I bring Salesforce projects to life by engaging with customers’ stakeholders, designing, presenting and implementing best-in-class solutions, ensuring they meet business requirements while serving as a mentor and advisor to diverse teams, both customer and project based.Project Highlights- Led the discovery, design and execution of a Salesforce Field Service project for a national educational consulting company impacting 50 schedulers and reducing scheduling time by 65% for over 400 consultants. Identified opportunities and assisted in developing business case to increase contract revenue by $500k- Co-lead on Field Service and Sales Cloud solution for national food safety and assessment company to schedule, and optimize the routing of over 800 consultants across North America. Identified opportunities and assisted in developing business to case to increase contract revenue by $300k Show less

Vancouver, British Columbia, Canada

Lead consultative engagements with complex enterprise customers, partnering with key stakeholders to create compelling visions while advising and executing on strategies. Serve as the hands-on advisor using strong interpersonal skills, functional and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client's business to exceed customer expectations.

Vancouver, British Columbia, Canada

Motivate and inspire team members by showing appreciation and giving recognition for, not just hard work, but great work, and highlighting alignment with Traction’s values. Responsibilities include championing Traction culture by embodying values, reinforcing them in everyday decision making, and through leading by example, supporting the General Manager with project related issues and on-boarding, mentoring and aiding in the development of team members and supporting various recruitment… Show more Motivate and inspire team members by showing appreciation and giving recognition for, not just hard work, but great work, and highlighting alignment with Traction’s values. Responsibilities include championing Traction culture by embodying values, reinforcing them in everyday decision making, and through leading by example, supporting the General Manager with project related issues and on-boarding, mentoring and aiding in the development of team members and supporting various recruitment initiatives. Show less

Vancouver, British Columbia, Canada

Inaugural chair of Traction’s Field Service Guild (aka Centre of Competence) and helped develop and syndicate recommended practices, frameworks and guidelines used across the company. Helped grow Field Service team from 6 practitioners and annual revenue of $800k to over 30 practitioners and $2M revenues annually within one year.

Vancouver, Canada Area

We develop innovative cloud technology solutions and applications for North America’s largest and most influential brands, as well as hundreds of small and medium-sized companies. My top priority is to build strong and trusted relationships with our customers while seeking and defining problems. In addition, I proactively support our clients for a wide range of scenarios including defining business process, analyzing requirements while driving business process improvements.Project… Show more We develop innovative cloud technology solutions and applications for North America’s largest and most influential brands, as well as hundreds of small and medium-sized companies. My top priority is to build strong and trusted relationships with our customers while seeking and defining problems. In addition, I proactively support our clients for a wide range of scenarios including defining business process, analyzing requirements while driving business process improvements.Project Highlights• Solution lead on custom Field Service Lightning solution for national real estate company enabling the scheduling, dispatching and optimization of almost 200 resources in 15 states• Solution lead on Field Service Lightning solution for national vehicle auction and inspection company merging existing solution to enable an acquisition for success• Solution lead on Field Service Lightning proof of concept for national pest treatment company to demonstrate the efficiency of FSL compared to the in-house solution Show less

Vancouver, Canada Area

Work with credit unions and other financial industry clients across the country to deliver customizable digital banking solutions that allow clients to offer the right mix of direct banking services to retail and business customers through their online channels. As part of my day to day responsibilities, I effectively manage multiple client’s expectations in terms of overall solution, timing, cost and implementation by communicating with the project team as well as web development, operations… Show more Work with credit unions and other financial industry clients across the country to deliver customizable digital banking solutions that allow clients to offer the right mix of direct banking services to retail and business customers through their online channels. As part of my day to day responsibilities, I effectively manage multiple client’s expectations in terms of overall solution, timing, cost and implementation by communicating with the project team as well as web development, operations, or other departments across the organization.Project Highlights:• Led the implementation of a full service online banking platform for five Atlantic Credit Unions simultaneously enabling a seamless online experience for their members• Led the migration and launch of 30 Credit Unions to an updated site layout over the course of 12 months• Led database and feature migration to aid in the merger & acquisition process between credit unions Show less

Vancouver, Canada Area

Work collaboratively with clients to develop integrated business and operating strategies, and models that create rapid and sustainable value. Help clients envision their future, as well as align business and technology to create new possibilities, develop the strategies and plans to achieve those possibilities, and manage the change as the vision is implemented.Project Highlights• Created a high-level organizational structure for Supply Chain function of an international paper… Show more Work collaboratively with clients to develop integrated business and operating strategies, and models that create rapid and sustainable value. Help clients envision their future, as well as align business and technology to create new possibilities, develop the strategies and plans to achieve those possibilities, and manage the change as the vision is implemented.Project Highlights• Created a high-level organizational structure for Supply Chain function of an international paper company consisting of 26 unique roles affecting 55 employees to form a unified department that reduced redundancy, optimized processes, and increased the level of standardization• Created a governance structure for including scope, escalation processes, mandate, and roles/responsibilities in order to achieve coordination across multiple business units and ensure the organization’s strategy is implemented and achieving results Show less

Vancouver, Canada Area

Provide consulting services to help our clients build executable strategies and transform their business, operations, and organizations uniquely differentiated by IBM’s ability to deliver business value. Utilize in-depth consulting skills, analytical expertise and business knowledge to determine business objectives, as well as processes, measurements and appropriate tools for formulating hypotheses and testing conclusions that result in the best solution for business needs.Project… Show more Provide consulting services to help our clients build executable strategies and transform their business, operations, and organizations uniquely differentiated by IBM’s ability to deliver business value. Utilize in-depth consulting skills, analytical expertise and business knowledge to determine business objectives, as well as processes, measurements and appropriate tools for formulating hypotheses and testing conclusions that result in the best solution for business needs.Project Highlights• Developed a high level business case for a multi-national pulp and paper organization detailing the IT, HR and Finance processes recommended to move to a shared service model, the cost/benefit analysis of the recommendation as well as organizational structure options, infrastructure requirements and offshore location characteristics• Built a financial model that tracked the cost of 107 employees distributed over 7 locations per function as well as provided a comparative analysis to industry benchmarks to aid in the development of the final business case• Created over 50 client and consumer facing documents such as workflows, brochures, forms, memos and training documents to aid in the release of custom software solution for a Caribbean nation's health insurance department• Co-created a learning and development plan for Agile Scrum Master and Agile Team Member roles which included creating job descriptions as well as developing a career path and recommended learning plan for a top tier Canadian bank• Co-developed a Change Management impact flow sheet that demonstrated various benefits of change management to client senior leadership team Show less

RBC Private Banking is an exclusive, personal service created to provide comprehensive financial solutions for high-net-worth individuals and families. RBC has been named the safest bank in Canada and one of the top 10 safest banks in the world (Global Finance magazine) and has senior debt ratings of Aaa (Moody’s), AA- (S&P) and AA (Fitch).Key Accountabilities:- Assist Private Banker with managing a portfolio of target clients by providing thorough, efficient and expeditious… Show more RBC Private Banking is an exclusive, personal service created to provide comprehensive financial solutions for high-net-worth individuals and families. RBC has been named the safest bank in Canada and one of the top 10 safest banks in the world (Global Finance magazine) and has senior debt ratings of Aaa (Moody’s), AA- (S&P) and AA (Fitch).Key Accountabilities:- Assist Private Banker with managing a portfolio of target clients by providing thorough, efficient and expeditious quality service. - Provide product and/or service solutions if required to satisfy client needs and to retain business - Proactively refer opportunities, co-ordinate and follow-up on agreed strategy with Private Banker Show less

Vancouver, Canada Area

Connecting leaders of today with leaders of tomorrow.Mission: “To foster opportunities for students, business and the community to learn, grow and prosper”The Leaders of Tomorrow (LOT) is a mentorship program of The Vancouver Board of Trade which engages final year post secondary students with established professionals in Vancouver's business community.LOT is one of British Columbia’s premier student mentorship programs having had over 1500 students participate to date… Show more Connecting leaders of today with leaders of tomorrow.Mission: “To foster opportunities for students, business and the community to learn, grow and prosper”The Leaders of Tomorrow (LOT) is a mentorship program of The Vancouver Board of Trade which engages final year post secondary students with established professionals in Vancouver's business community.LOT is one of British Columbia’s premier student mentorship programs having had over 1500 students participate to date. Each year LOT pairs up final year post secondary students with industry professionals to help develop their skills in mentorship, networking, volunteerism, and leadership Show less

Vancouver, Canada Area

RBC Royal Bank is Canada’s leading financial services institution. Employees at RBC are always earning the right to be our clients’ first choice.Key Accountabilities:1. Respond to client-initiated contacts, delivering fast and efficient service, assisting with financial transactions such as deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, and foreign currency exchanges.2. Resolve problems at first point of contact where possible and… Show more RBC Royal Bank is Canada’s leading financial services institution. Employees at RBC are always earning the right to be our clients’ first choice.Key Accountabilities:1. Respond to client-initiated contacts, delivering fast and efficient service, assisting with financial transactions such as deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, and foreign currency exchanges.2. Resolve problems at first point of contact where possible and refer to more complex situations to senior officers.3. Look for sales opportunities with all clients and refer to appropriate internal officers.4. Adhere to compliance routines in carrying out transactions. Show less