Michaela Mccarthy Email & Phone Number

Burlington, Massachusetts, United States

Burlington, Massachusetts, United States

• Maintains and enhances NeuraFlash’s Salesforce (SF) instance for sales-based use cases and ensures the tracking of our defined Key Performance Indicators alongside our SF admin;
• Collaborates with the Learning & Development Lead to create training plans for new hires;
• Works closely with SF administrator to build further sales/marketing dashboards;
• Works with the Partner Alliance Manager at SF to make sure we are continuously getting tagged to SF opportunities;
• Assists the CEO and VP of Sales to standardize and improve sales processes, policies, & procedures;
• Ensures our sales forecasts are up-to-date and accurate through collaboration with our account executives;

Burlington, Massachusetts, United States

• Ensured an exceptional customer experience was delivered, provided thought leadership, collaborated with SF Account Executives’ and made sure customers got the best value out of their SF investment;
• Assisted the Marketing team with planning and executing webinars, customer events, & events with SF.

Burlington, MA

• Continuously ensure the highest possible level of Customer Experience (for NeuraFlash customers), by nurturing, monitoring and driving innovation in Customer Satisfaction;
• Create engagement activities and marketing plans to drive additional sales.

Burlington, MA

• Assist the Digital Marketing Manager to develop and manage all phases of content for online and offline campaigns;
• Take ownership of the Company Social Media Accounts and help drive growth and engagement for the business;
• Assist the team in developing strategic materials for the marketing department.

North Andover, MA

• Experienced working with both new homebuyers and other real estate agents with the hope of coming to a beneficial agreement.
• Work with Lawyers, Home Inspectors, Contractors, etc. to complete a transaction for the sale of a property.

Dracut, MA

• Tasked with communicating via email and phone for all building inspection, permit, and material cost needs.
• Responsible for reconciling incoming deposits and outgoing payments through the QuickBooks system.
• Regularly required to travel locally to work with vendors, customers, and/or local officials.
• Deposit checks and cash from clients to the bank for services rendered.
• File paper and documents

Andover, MA

• Supported and maintained relationships with residents based on confidentiality and trust.
• Created programs to support residents needs.
• Policy enforcement, problem-solving and crisis management on moments notice.

Burlington, MA

• Assisted the Demand Generation team and worked directly with CRM (Salesforce), marketing automation (Marketo) and other marketing tools.
• Gathered content for social media posts (LinkedIn, Facebook, Twitter)
• Conducted research via LinkedIn and DiscoverOrg to build prospecting lists.