Ryan Mcdonald Email & Phone Number

Regina

DUTIES & RESPONSIBILITIES1. Installs, tests and maintains IP core and access network, video, power, control and surveillance equipment.2. Monitors, repairs and maintains devices associated with IP, switching, trunking, Video, wireless and/or special services, miscellaneous toll equipment, rectifiers and power equipment, surveillance equipment, television operating centre equipment, fibre optics and their auxiliary equipment.3. Provide customer service support for assurance and… Show more DUTIES & RESPONSIBILITIES1. Installs, tests and maintains IP core and access network, video, power, control and surveillance equipment.2. Monitors, repairs and maintains devices associated with IP, switching, trunking, Video, wireless and/or special services, miscellaneous toll equipment, rectifiers and power equipment, surveillance equipment, television operating centre equipment, fibre optics and their auxiliary equipment.3. Provide customer service support for assurance and implementation activities.4. Interprets equipment drawings, specifications, wiring lists, schematics in order to install, rearrange, repair and recover equipment.5. Adjusts trunking and/or special services equipment to electrical and mechanical specifications. Cross-connects frame equipment and implements software necessary to provide service.6. Performs Control Office functions and responsibilities for the implementation and resolution of Network problems.7. Operates test equipment and database systems to locate equipment and/or routing problems. Analyzes, locates, tracks, escalates and resolves equipment/network problems.8. Analyzes, identifies and implements changes and updates to software in stored program controlled systems and other mainframe database systems.9. Installs, repairs and maintains computer hardware, software and the related network for internal and external customers. Show less

Saskatchewan, Canada

The position required providing technical assistance to Windows PC users by answering questions or resolving PC problems in person or telephone. Technical assistance included the installation, troubleshooting, and answering questions regarding the use of PC hardware and software; including printing, Microsoft Office applications (Excel, Word, Outlook), configuration of hosted MS Exchange, file backup, encryption, network access, and the Windows operating system (XP and VISTA).… Show more The position required providing technical assistance to Windows PC users by answering questions or resolving PC problems in person or telephone. Technical assistance included the installation, troubleshooting, and answering questions regarding the use of PC hardware and software; including printing, Microsoft Office applications (Excel, Word, Outlook), configuration of hosted MS Exchange, file backup, encryption, network access, and the Windows operating system (XP and VISTA). Responsibilities also included Windows PC configuration and administration, asset management, backups, company website maintenance and updates (HTML), MS SharePoint administration, and MS Mobile support for company cellular phones. Worked with senior company staff to design and implement an electronic Helpdesk to manage trouble tickets and serve as an information and software repository. Show less

Regina, Saskatchewan, Canada

CBSA officers are one of the first points of contact when travellers and goods arrive in Canada. They are Canada's first line of defence in preventing inadmissible people, contraband and other illegal substances from coming into the country. CBSA officers also contribute to the fight against international terrorism and illegal immigration.When necessary, officers carry out enforcement activities by applying various levels of sanctions, including warnings and monetary penalties, and by… Show more CBSA officers are one of the first points of contact when travellers and goods arrive in Canada. They are Canada's first line of defence in preventing inadmissible people, contraband and other illegal substances from coming into the country. CBSA officers also contribute to the fight against international terrorism and illegal immigration.When necessary, officers carry out enforcement activities by applying various levels of sanctions, including warnings and monetary penalties, and by seizing goods and assets. In this way, they help Canadian businesses stay competitive and protect Canada's economy and prosperity. Show less