Ryan Charter

Ryan Charter Email and Phone Number

Implementation and Services Team Manager @ Lumivero
Denver, CO, US
Ryan Charter's Location
Denver Metropolitan Area, United States
Ryan Charter's Contact Details

Ryan Charter work email

Ryan Charter personal email

n/a
About Ryan Charter

Ryan Charter is a Implementation and Services Team Manager at Lumivero. He possess expertise in customer experience, computer networking, project management, information technology, banking technologies and 9 more skills. Colleagues describe him as "I had the privilege of working with and supervising Ryan from January 2022 to April 2024. Ryan and I started out as coworkers when I joined the team in 2022. Right off the bat, I was impressed by Ryan’s ability to break down and explain very “techy” software nuances to customers in a way they would understand. I shadowed and learned from Ryan for my first several months as an Implementation Specialist. I watched him, time and time again, re-explain and slow down when working with… Show more" and "I am delighted to recommend Ryan Charter, an exceptionally skilled and passionate Implementation Specialist at Lumivero. I have collaborated closely with Ryan for nearly 3 years, working on complicated customer onboarding projects and relying on his technical expertise to assist with the configuration of complex LTI integrations. Ryan possesses an uncanny discernment when assessing client needs and technological obstacles. He assisted me with spearheading a massive project entailing… Show more"

Ryan Charter's Current Company Details
Lumivero

Lumivero

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Implementation and Services Team Manager
Denver, CO, US
Ryan Charter Work Experience Details
  • Lumivero
    Implementation And Services Team Manager
    Lumivero
    Denver, Co, Us
  • Lumivero
    Implementation & Services Team Manager
    Lumivero Jul 2024 - Present
  • Lumivero
    Implementation Specialist
    Lumivero Apr 2023 - Jul 2024
    Denver, Colorado, United States
  • Tevera
    Implementation Specialist
    Tevera Jul 2021 - Apr 2023
    Remote
    Acquired by Lumivero in April of 2023Collaborating with new members to implement our platform is not only a joy but also a crucial step for a successful member journey. As an Implementation Specialist, I am an expert in every functionality of our product, which enables me to collaborate with members to help optimize their Tevera database.
  • Tevera
    Care Team Representative
    Tevera May 2021 - Jul 2021
    Remote
    Having CARE as a core value, we at Tevera strive to provide the highest level of service to our members. As a CTR, I had the opportunity to embody that core value as I restored our member's experience. With attentive compassion I solved inquiries and guided member enablement, returning members onto a successful path in their journey.
  • Cla (Cliftonlarsonallen)
    Senior It Consultant
    Cla (Cliftonlarsonallen) Nov 2015 - Jun 2019
    San Jose, California, United States
    Client Engagement LeaderOperated as an outside CIO by providing strategic assessment and evaluation through a custom tailored partnership, resulting in a personable relationship between people. Project Manager / EngineerConducted enterprise IT projects for small and medium sized financial institutions through all stages of the project management life cycle, which helped my clients enable IT as a tool rather than a burden.Support SpecialistProvided escalated support to the service desk system administrators as a go-to person for complex trouble tickets, creating trusting and dependable cross-team rapport.
  • Cla (Cliftonlarsonallen)
    Associate It Consultant
    Cla (Cliftonlarsonallen) Jun 2014 - Nov 2015
    Peoria, Illinois, United States
    Supported multiple clients of up to 100 users in banking, manufacturing, healthcare, non-profit, and other industries with a variety of infrastructures and systems, including: HP/VMware Host and SAN, Citrix, Microsoft RDSH, SolarWinds N-Able device management, and more.Generated, organized, and recorded ConnectWise trouble tickets and project documentation to resolve problems quickly and improve productivity. Learned and strengthened technical knowledge of Fortinet and Cisco Meraki security solutions, SDWAN and LAN network configurations, and Windows Server deployments through continuous exposure and training.
  • Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
    Customer Advocate
    Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Jan 2013 - Jun 2014
    Springfield, Illinois Area
    Learned advanced behavioral analysis techniques via internal training to enhance customer service by helping members in the they want to be served.Joined the Benefit Value Advisor / Health Advocate team responsible for advanced member services including pre-certification.
  • Fortress Bank
    Network Technician
    Fortress Bank Aug 2010 - Dec 2011
    La Harpe, Il
    Further developed IT infrastructure management techniques and skills while working side-by-side with the Network Administrator to manage all technological systems, implement new solutions, and support end users.Technologies learned:Virtualization - VMware P2V Windows Server migrationsClient/Server Application Architecture - Scope, Testing, Implementation, Troubleshoot, MaintenanceNetworking - Data Transfer, TCP/IP, VLANsServer Management - WSUS, Antivirus, 3rd Party Application Updates, Log ParsingSecurity - Cisco ASA, IDS and IPS systems, WAN VPN solutionsUser Management - ADUC
  • Fortress Bank
    It Intern
    Fortress Bank Feb 2010 - May 2010
    La Harpe, Il
    Primary focus was to assist the Network Administrator with P2V Windows server migrations and implement new Dell PowerEdge host, SAN, and NAS infrastructure.Learned valuable lessons in infrastructure management, physical and virtual server implementation, rack mounting, cable management, and power distribution.
  • Western Illinois University
    Technical Assistant Iii
    Western Illinois University Aug 2007 - May 2010
    Macomb, Il
    Worked part-time during school (and full time during the summer) in a small team to support escalated trouble tickets from more than 700 faculty and staff on campus. This work created the foundation for the understanding of the value in a positive customer experience.
  • Iroquois-Kankakee Regional Office Of Education
    It Intern
    Iroquois-Kankakee Regional Office Of Education Jul 2006 - Aug 2008
    Kankakee, Il
    Assisted the IT Director with all levels of infrastructure management and IT systems support to provide a stable technological working environment for staff.

Ryan Charter Skills

Customer Experience Computer Networking Project Management Information Technology Banking Technologies Network Security Windows Server Problem Solving System Administration N Able Citrix Active Directory Customer Service Virtualization

Ryan Charter Education Details

Frequently Asked Questions about Ryan Charter

What company does Ryan Charter work for?

Ryan Charter works for Lumivero

What is Ryan Charter's role at the current company?

Ryan Charter's current role is Implementation and Services Team Manager.

What is Ryan Charter's email address?

Ryan Charter's email address is ry****@****era.com

What schools did Ryan Charter attend?

Ryan Charter attended Western Illinois University.

What skills is Ryan Charter known for?

Ryan Charter has skills like Customer Experience, Computer Networking, Project Management, Information Technology, Banking Technologies, Network Security, Windows Server, Problem Solving, System Administration, N Able, Citrix, Active Directory.

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