As the Director of the Channel and Alliances at Micro-Tel, I have the privilege of interacting with and enabling Channel Partners to be more successful in their objectives by incorporating Microcall into the solutions they are offering to the market.

I lead the Contact Center and Collaboration practices at Cerium Networks. As part of this role, I help Clients meet their immediate project and broader business objectives through the thoughtful application of technology, consultation, and skill. I am responsible for facilitating the growth and success of the solution architects on my team and also maintain a robust and healthy catalog of services and solutions that align with Cerium's market strategies and provide relevant and compelling options for our Clients.

My passion is helping organizations advance their strategic objectives through the thoughtful application of collaborative technologies.

Lead, grow, and advance the Cisco practice at Cerium Networks.Assist field engineers and team members as a technical point of escalation when necessary. Provide technical coaching and mentoring to Cisco practice team members at Cerium Networks.

Converged Network EngineerSpecializing in Cisco Unified Communications deployments as well as Route/Switch and Security deployments.

Responsibilities include: Development, deployment, maintenance of a large secure global network. Currently maintain 9 core offices, 100+ SOHO implementations, and 1000+ client connections. Network security and traffic monitoring and oversight.Currently tasked as a top level inter-departmental escalation point for IT issues from any level.