Ryan Lloyd Email and Phone Number
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With over 20 years of experience in various roles within web-based businesses, I am a motivated QA Test Engineer who delivers comprehensive testing solutions for biBERK, a Berkshire Hathaway Company. I have a Mastering SmartBear TestComplete certification and a proven track record of bug detection and functional testing.As part of the QA team at biBERK, I contribute to the weekly review of customer feature requests for effort, technical feasibility, and priority. I also write and execute test plans for manual and automated testing, involving bug fixes, feature requests, and regression testing for proprietary software. I am passionate about ensuring the quality and reliability of web-based software products, and I strive to exceed customer expectations and satisfaction.
Ci Web Group
View- Website:
- ciwebgroup.com
- Employees:
- 40
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Senior Quality Assurance TesterCi Web Group Jan 2024 - Present
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Quality Assurance TesterCi Web Group, Inc. Nov 2023 - Jan 2024
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Qa Test EngineerBiberk, A Berkshire Hathaway Company. Jul 2022 - Nov 2023 -
Qa Configuration AnalystCobblestone Software Mar 2021 - Jul 2022Lindenwold, New Jersey, United States► Writes and executes comprehensive test plans for manual QA testing, involving bug fixes, feature requests, and regression testing for proprietary software.► Analyzes development requirements; performs functional testing to validate conditions are achieved – 99% success rate for bug detection. ► Responsible for implementing the automation of regression test plans using DataDog UX Monitoring services. ► Contributes to the weekly review of customer feature requests for effort, technical feasibility, and priority. -
Client Services ManagerXyvid, Inc Jul 2019 - Jul 2020► Conducted client meetings to identify event and studio design requirements, managing project timelines and tasks for $1M worth of business.► Directed production team in the planning and execution of client’s events, devising and negotiating solutions for mockup approval. ► Executed the setup of web broadcast event; assisted in development of customized HTML event login pages and webcast platform.► Forged meaningful relationships with client base, while delivering a high rate of success in meeting event requirements, resulting in client satisfaction and retention. -
Vaccine Service Center RepresentativeGsk Sep 2016 - Jun 2019Greater Philadelphia Area► Effectively managed 40+ daily inbound calls, advising GSKDirect website clientele and field sales team regarding registration, maintaining accounts, and purchase of vaccines.► Served as Change Agent for the US implementation of SAP and the integration of a streamlined web-based Voice Response System for the call center. ► Performed QA test scenarios, developed training resources, and trained fellow team members as a first adopter. -
Project CoordinatorGsk Apr 2016 - Sep 2016Greater Philadelphia Area► Partnered with field Account Managers in the strategic planning and execution of vaccine distribution, expanding client knowledge of system capabilities and best practices.► Top performer in providing consultative technical support for GSKDirect.com, with empathy and understanding for all customer’s computer skill levels.
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Account ExecutiveHermes Media & Research Dec 2014 - Apr 2015Arlington, Va► Championed the sale of web and email advertising. ► Pinpointed prospective clients through outbound sales tactics, fostering and securing affluent business relationships. ► Consulted clients regarding advertising needs and objectives. ► Collaborated with clients in the development of revenue generating advertising campaigns, maximizing brand exposure while remaining within budget confines.
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Compliance ManagerThe Institutes Dec 2009 - Dec 2013Malvern, Pa► Trained and directed a six-person service team providing customer support and processing of courses credits to state authorities for 150K+ students annually. ► Superintended accreditation and renewal functions for 200+ education courses nationally. ► Led the research, design, and development of a proprietary online compliance tool for tracking customer’s state education requirements and reporting course credits. -
Operations And Compliance ManagerCeu.Com Jan 2005 - Dec 2009Old Saybrook, Ct► Generated significant bottom-line growth, producing $1M+ in annual revenue through the implementation of innovative and customized course solutions.► Constructed an entire library of online content, presided over course data in SQL, and created course graphics using Adobe Photoshop and Illustrator.► Subject-matter expert regarding post-acquisition front and back-end system migrations.
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Customer Service ManagerCeu.Com Jan 2003 - Jan 2005Old Saybrook, Ct► Recruited, trained, and mentored a talented team in the delivery of superior service and contributed to the operation's 100% YoY growth throughout my personal tenure. ► Designed and instituted a web-based administration system, automating the processing of student course credits and decreasing reporting timeframe by two days.► Managed digital marketing vendor on SEO and PPC strategies that maximized search engine visibility and increased unique users.► Designed and coded HTML pages for CEU.com, including the creation of web graphics.
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Customer Service ManagerE-Commerce Solutions, Llc. Jan 1999 - Oct 2001Stamford, Ct► Start-up online retail business that retained BrandsForLess.com; offering its e-commerce platform as an integrated solution. ► Managed multi-channel customer support and operations for internal website and that of our customers.
Ryan Lloyd Skills
Ryan Lloyd Education Details
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2002 Computer Career Institute Of Johns HopkinsWeb Development
Frequently Asked Questions about Ryan Lloyd
What company does Ryan Lloyd work for?
Ryan Lloyd works for Ci Web Group
What is Ryan Lloyd's role at the current company?
Ryan Lloyd's current role is Senior Quality Assurance Tester @ CI Web Group | Delivering Comprehensive Testing Solutions.
What is Ryan Lloyd's email address?
Ryan Lloyd's email address is rl****@****ems.com
What is Ryan Lloyd's direct phone number?
Ryan Lloyd's direct phone number is +161088*****
What schools did Ryan Lloyd attend?
Ryan Lloyd attended American Intercontinental University, 2002 Computer Career Institute Of Johns Hopkins.
What skills is Ryan Lloyd known for?
Ryan Lloyd has skills like Leadership, Management, Customer Service, Training, Social Networking, Sales, Team Building, Strategic Planning, Account Management, Insurance, Business Development, Project Management.
Who are Ryan Lloyd's colleagues?
Ryan Lloyd's colleagues are Linda Porras, Lina Shrestha, Sarah Barnett, Vee Nettles, Katelyn Torres, Manisha Maharjan, Rabince Shrestha.
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Executive Vice President And Employee Benefits Practice Leader - Central And Northern CaliforniaRoseville, Ca3tevisins.com, tevisins.com, hubinternational.com1 +191667XXXXX
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