Ryan Crumpler Email & Phone Number

Matthews, Nc, Us

San Francisco, California, Us

Responsible for performing complex activities related to high-level financial systems, business analysis and/or risk modeling.

Enrolled in Springboard's Data Science Career Track. Learned data wrangling, manipulation, visualization and presentation skills with various packages in the python programming language.Independently, I learned to:✔ Use Python libraries to query sites on the Internet and gather information✔ Read from various file types, edit information, and make data meaningful✔ Program with Python, the results of which I’ve posted to GitHub:https://github.com/RyanCrumpler

Cleaned and organized raw data from app log filesCreated graphs and reports used to present to potential investorsCreated html maps with user locations from GPS coordinates

Provide installations, training, and technical support for an industry-leading manufacturer of pharmacy automation systems.✔ Collected data from customer sites, monitored hardware, and analyzed logs to track errors and proactively resolve issues✔ Manually tested priority software for bugs and process flow✔ Documented issues with software, firmware, and hardware; tracked trends with MySQL and Access tables to troubleshoot issues✔ Physically installed machines on site and verified network connections✔ Initiated contact with customer after sale to begin implementation; maintained communication with customer/vendors for project duration✔ Tested functionality of new machinery and facilitated integration of automated testing procedures; ensured that remote connections complied with HIPAA regulations✔ Performed in-field repairs, upgrades, and routine maintenance✔ Fielded calls for tech support; remotely logged on to robotic devices in the field to resolve and log incidents✔ Collaborated with software developers to recommend and help implement enhancements; helped identify and diagnose software problems, addressing multiple customer issues simultaneously✔ Developed test plans for robotic devices to streamline validation process✔ Provided week-long customer hardware/software training

✔ Designed and modified 3-D drawings with AutoCAD in office and in field✔ Created bill of materials with AutoCAD and Excel✔ Worked directly with contractor to ensure drawings were completed in a timely manner for on-site installations