Ryan Dejong Email & Phone Number

Deerfield Beach, Florida, United States

Greater New York City Area

As an ambassador of the JetBlue Experience, I inspire humanity among our customers and stakeholders, embracing the core values of Safety, Caring, Integrity Fun, and Passion. Responsible for both safety and service in the aircraft cabin.

Greater New York City Area

I founded gooroo group in 2011 to unite my passions for marketing, design, technology and hospitality. I provide marketing solutions including website design, social media, email and print marketing, technology integration, customer service training with a goal to enhance profitability, competitiveness and brand presence.

Greater New York City Area

Developing consulting relationships with hoteliers, I recommend strategies to help hotels and resorts profit from the direct online channel and transform their Internet presence (websites, social and mobile marketing presence) into the chief and most effective distribution channel. HeBS Digital is the hospitality industry’s only digital agency to offer award-winning full-service Internet marketing services in combination with direct online channel strategic advice and best practices consulting.

Fire Island Pines, New York

• Director of Operations, Marketing & Hospitality for FIP Ventures LLC, including the Botel hotel, Blue Whale restaurant, Pines Pool + Bar, Canteen restaurant, eight leased retail spaces, and the famed Pavilion Nightclub• Project managed the seasonal opening and closing of the resort properties as well as the final phase of rebuilding the Pavilion Complex, a $4.5M investment for the properties• Designed a comprehensive re-brand of resort venues including website, logo and promotional graphic design and managed an aggressive digital marketing campaign • Executed valuable sponsorship agreements across the properties, working with exclusive brands such as NBC, Absolut, MOET, Vita Coco, and more• Directed the operation of the 20 room Botel hotel including yielded revenue optimization, CRM & booking systems, maintenance & housekeeping, and customer relations• Maintained and enhanced community, business & political relationships as a representative of the resort ownership

257 Park Avenue South, New York, Ny

• Sold and trained clients on the Booker web-based business management solution• Generated leads through referrals, effective cold calling and responses to inbound website leads to consistently exceed sales targets both in quota and revenue• Forecast sales activity and revenue achievement in Salesforce.com• Developed an enhanced Training Center to assist clients in the on-boarding process post-sale • Attended and represented the brand at industry trade-shows

Pine Bush, New York

• Re-branded and repositioned the spa to increase revenue & reclaim market position• Developed a new spa menu and planned, designed and orchestrated a complete interior renovation, which was awarded TOP DESIGN by Day Spa Magazine• Launched SpaBooker software to offer online booking, rewards program, & more• Managed daily operations and oversaw a team of 20 employees.• Doubled retail sales percentage and increased average ticket sale year over year

Beverly Hills, Ca

• Responsible for small groups market (50 rooms & under)• Facilitated the sales process including inquiry, proposal, site visit, contract negotiation & event turnover• Coordinated with Revenue Management, Catering, Events & Operations

Los Angeles, Ca

• Exclusively handled all marketing & PR efforts for the hotel.• Coordinated and communicated activities of seven PR firms on all press and media• Coordinated marketing efforts of hotel repositioning including new collateral, website re-design, and media outreach • Coordinated launch of $4M spa, Le Spa at Sofitel, SIMON LA and Stone Rose Lounge via a launch party with 1,500 attendees, and press in all major entertainment news outlets

San Diego, Ca

• Directly assisted Business Travel Sales Manager, Group Sales Managers, and Director of Revenue Management in the sales process and revenue tracking & forecasting and reporting• Coordinated marketing efforts including promotional event planning, execution, collateral requests, graphic design, website updates, & budget tracking

Bachelors, International Business

Activities and Societies: Editor of Westerner Student Newspaper, President of RHA, Tri-Chair of NEACURH Mini-No-Frills Conference.

Business