Ryan Foxx Email and Phone Number
Ryan Foxx work email
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Ryan Foxx personal email
I am a success-driven Head of Servicing and Sales with a solid working knowledge in operations management, performance assessments, goal-setting, budgeting, strategic planning, and providing influential company leadership. I utilize sharp analytical skills to assess performance metrics, identify variances, and address gaps in operations to align teams and the company for optimal profitability. I am a natural leader with a passion for workforce development, team training, mentorship, and equipping staff to meet competitive objectives. I am highly proficient in contract negotiations, market share increase, industry research, vendor relations, program development, risk mitigation, quality control, and complex problem-solving. I also have experience on multiple leadership boards making critical decisions to drive results.
Servicemac, Llc
View- Website:
- servicemacusa.com
- Employees:
- 355
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Head Of Default Servicing And Customer ContactServicemac, LlcMadison, Ms, Us
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ChairpersonCatawba Nation Gaming Authority Apr 2023 - PresentDevelop and ensure execution of casino gaming strategies, objectives and financial performance.Identify and access potential risks while developing risk mitigation polices to ensure compliance with regulatory guidelines.Evaluate the effectiveness of board performance and identify areas of opportunity for improvement.Develop and implement responsible gaming policies and programs.Hire, evaluate and develop executive organizational structure.
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Svp - DefaultServicemac, Llc Nov 2022 - PresentDeliver powerful strategies that aligned the company to reach short and long-term goals in relation to loss mitigation.Reduce friction points by simplifying processes leading to improved customer experiences, client satisfaction and profitability.Spearhead multiple units within the company including quality assurance, process improvements, strategic initiatives, workflow optimization, collections, single point of contact, underwriting, closing, post closing, investor interaction and client relationships.
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Evp - Head Of Retail SalesWells Fargo Auto 2019 - Nov 2022Madison, Mississippi, United StatesSignificantly contributed to exponential revenue growth, reaching $3B a month consistently with a 75% increase in volume; built and sustained relationships with over 13K dealers. Obtained ideal regular and product-based pricing by deploying finely-tuned contract negotiation skills and building vendor partnerships; heavily impacted by emerging technology and automation.Continuously improved sales by drafting and releasing innovative playbooks outlining best practices.Enhanced ROIs and monitored pricing, implementing changes based on consumer demand.Influenced numerous committees including credit risk, dealer oversight, and pricing committees; member of the executive team with charge over operational changes.
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Evp - Head Of OperationsWells Fargo Auto 2017 - 2019Madison, Mississippi, United StatesFacilitated the transition of cross-functional teams from operating across 57 offices, centralizing workforce placement to 3 locations within 12 months. Accelerated market launches by utilizing an agile approach to change management. Headed the transfer of all paper processes to digital processes, which heavily assisted in error reduction and higher efficiency. Identified improvement opportunities by assessing current operations and P&L data.Achieved a 30% decrease in loss rates within 18 months due to exceptional, actionable planning.Reduced issues by 20% by driving operational consistency and ensuring teams are updated on new protocols.Headed fulfillment, consumer onboarding, payments, collections, default operations and strategy, remarketing, insurance, titles, aftermarket, bankruptcy, project management, and reporting, among others.Remained accountable to agencies including CFPB and OCC, maintaining compliance.Served as an executive over a team of 2,000 employees.
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Svp - Loss MitigationWells Fargo Home Lending 2016 - 2017Madison, Mississippi, United StatesOversaw loss prevention by integrating new policies, procedures, and requirements. Positioned clients for exemplary experiences by emphasizing the key nature of excellent customer service to single point-of-contact teams. Delivered powerful strategies that aligned the company to reach short and long-term goals in relation to loss mitigation.Took charge over title execution and all required processes and requirements for successful completion. Served as a continuous source of insight, offering sound direction for optimal results.Reduced friction points by simplifying processes leading to improved customer experiences.
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Svp - Underwriting And Second Level ReviewWells Fargo Home Lending 2014 - 2016San Antonio, Texas, United StatesExhibited a working knowledge in proper underwriting practices while offering ongoing leadership to underwriting and second-level review teams. Spearheaded multiple units within the company including quality assurance, process improvements, and workflow optimization. Established a new quality program to uphold standards.Consistently integrated enhancements by analyzing daily practices and identifying gaps. Demonstrated a deep understanding of eligibility requirements and complex loan terms.
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Svp - Specialty Loss MitigationWells Fargo Home Lending 2012 - 2014San Antonio, Texas, United StatesPresented all loss mitigation options and strategies as the head of the department. Actively contributed as part of the bankruptcy, housing counselor and military specialty teams. Maximized efficiency while coordinating and executing successful home preservation events in collaboration with colleagues. Maintained total compliance with regulatory and GSE guidelines.Integral in developing and managing housing counselor programs. Led teams across all state programs as they executed application reviews and eligibility decisions.
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Svp - Owned And Serviced CollectionsWells Fargo Home Lending 2010 - 2012San Antonio, Texas, United StatesHeaded portfolio management for all bank-owned accounts, providing top-tier customer service and addressing inquiries within a timely manner. Managed collection efforts after ensuring due diligence by contacting customers on outstanding balances. Remind adherent to strict guidelines as set forth by GSEs and regulatory agencies.Supervised dialer and telephony execution, as well as bankruptcy and foreclosure call center operations. Thrived within a fast-paced environment while managing multiple responsibilities at once.
Ryan Foxx Skills
Ryan Foxx Education Details
Frequently Asked Questions about Ryan Foxx
What company does Ryan Foxx work for?
Ryan Foxx works for Servicemac, Llc
What is Ryan Foxx's role at the current company?
Ryan Foxx's current role is Head of default servicing and customer contact.
What is Ryan Foxx's email address?
Ryan Foxx's email address is ry****@****rgo.com
What schools did Ryan Foxx attend?
Ryan Foxx attended University Of North Carolina At Charlotte.
What skills is Ryan Foxx known for?
Ryan Foxx has skills like Credit, Leadership, Management, Mortgage Lending, Risk Management, Team Building, Banking, Business Development, Consumer Lending, Loans, Relationship Management, Sales.
Who are Ryan Foxx's colleagues?
Ryan Foxx's colleagues are Keith Minch, Seth Bass, George Hammond Iii, Linda Garrison, Lashay Mingo, Jill Cannon, Dionka Foster.
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