Ryan Ross Email & Phone Number

Rock Hill, Sc, Us

San Francisco, Ca, Us

Leading the Regulated Industries/Public Sector team consists of the Federal Government, State and Local Government, Utilities, and High Education customers.

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Lead of all Department of Defense Sales for T-Metrics Inc. Work with all DoD Partners in building out and engineering solutions to meet the DoD's needs. Spearhead business development efforts within the DoD and assist Commercial and Federal Sales Departments in growing and sustaining business efforts.

Charlotte, North Carolina, Us

Extensive world wide travel to install and train customers on company products. Managed teams of installers ensuring smooth implementation and customer satisfaction. Quickly solves onsite technical problems. Telecommunications Engineer to design, test and implement T-Metrics specific products with the customers existing telecommunications platform to include TDM, Analog, ISDN, IP, and SIP. Part of the 2 man team that does all JITC Certification for all T-Metrics products to certify them for DoD installations. Assists the Sales team as their Senior Technical Engineer on any outgoing quotes to customers.Current in-house expert on our test switches, to include - Cisco Unified Communications Manager (CUCM 7.5 and CUCM 10.5), ShoreTel, Nortel (Option 11C, CS1000 and DMS/SL100), Avaya (S8300, CM6 and CM7), Genband A2 (EXPERiUS), and NEC 3C. Sets up test cases and engineering solutions to support business practices for development team and for end customer testing. Lead company installer for over 160 unique installs in support of Commercial, Federal, DoD and International customer base.

Us

Worked hand in hand with Surgeon General Office and DoD vendors to engineer solutions to upgrade United States Air Force medical Facilities. Worked with hardware to include Nortel, Avaya, Cisco, T-Metrics, and CallWare. Resident Nortel expert for the program office.

Randolph Afb, Tx, Us

Responsible for training 47 technicians performing maintenance and administration on a 21,500-line MSL-100 digital telephone switch, two remotes and a 600-line Meridian-1 hotel/motel switch providing POTS and ISDN service to the largest Wing in the U. S. Air Force as well as the headquarters for United States Strategic Command and over 30 other organizations. Managed requirements document process ensuring timely installation of analog/digital telephone lines, data circuits and special purpose circuits, Automatic Call Distribution, fiber optic multiplexers and channel bank equipment. Directed and supervised trunk provisioning up to and including the T1 level. Administered 2,500 account voice mail system. Supervised operation and database administrator of the Telecommunications Management System to record circuit information related to base-wide telecommunications systems. Generated customer bills for long distance services, ensuring payment of $35K monthly bill.