Ryan Fanguy Email & Phone Number

Dripping Springs, Texas, United States

• Research and identify optimal software for the business to use for inventory management and other e-commerce operation functions. Help the owner make a key decision on which software to use for the company.
• Set up inventory management software that integrates with Quickbooks accounting and multiple e-commerce hubs to have real-time visibility of costs and inventory across one system. Help the business transition from.
• Create a process in the inventory software to convert raw materials into finished goods and update quantities and costs as needed. Make sure that the balance sheet is being updated correctly and that assets are tracked.
• Sync inventory quantities across numerous e-commerce channels and a physical store location to all be accurate and reliable and stay updated over time.
• Initiate purchase orders from suppliers and update with invoices when received. Confirm the purchases and accounting system match exactly and do not have any duplicate entries or non-matching numbers.
• Identify key suppliers and negotiate for better prices in return for more order transparency and forecasting. Develop supplier relationships that are more than transactional.

Austin, Texas, United States

• Agile operations in multiple cross-functional teams to drive process improvement, identify painpoints, and deliver a higher quality user experience for job seekers using Indeed.
• Training and development of level 1 support team and quality auditing of their performance.Supporting their growth, learning, and coaching for continued improvement.
• Level 2 support specialist responsible for escalations of complicated problems ranging fromtechnical to legal issues and many things in between.
• Purchasing and procurement of licensing software and access for new employees in theorganization.
• Cross-functionally liaise with the Product, Operations, Quality, and Aggregation teams toensure client satisfaction.
• Data Analysis in a fast-paced environment with constant updates and new features, supportingover 30 different markets internationally.

Austin, Texas, United States

• Manage and cultivate a book of business to hit quarterly goals and help employers make highquality hires for their positions.
• Maintained a high level of client satisfaction by serving as a key liaison between clients and thecompany, recommending products and services, and quickly resolving issues.
• Applied in-depth interdisciplinary knowledge and product expertise to anticipate client needsand resolve account-related issues.
• Develop and maintain on-going relationships with clients and networked to acquire newpotential.
• Sell the hiring tools and services that Indeed has available and demonstrate their value.
• Schedule demonstrations with clients to teach and explain how to use the hands on hiringtechnology available to them.

Austin, Texas Area

• Provided high-quality and superior service to inbound callers. Facilitated insurance policypurchases, initiated policy changes, updated client information in the proprietary CRM database,and advised members about.
• Anticipated client needs to recommend right-sized solutions.
• Maximized knowledge of service to develop customized solutions.
• Successfully achieved Property and Casualty Insurance License in 48/50 states.
• Commended by management as a consistent top performer recognized for superior quality, thecontinuous achievement of targets, and exemplary support to peers. Leading contributor andsubject matter expert, provided.

• Mentored new employees through shadowing to decrease skill gaps, increase job knowledge,and assure understanding of company methodologies. Provided essential training to reinforceproduct knowledge, strengthen customer.
• Managed rental pipeline, prepared quotations, reconciled invoices, and negotiated corporatecontracts. Scheduled pickups and projected rental returns to ensure the availability of the fleet.Coordinated and scheduled.
• Maintained an extensive knowledge of products and services to recommend upgrades.Demonstrated and explained product features and provided technical support. Gathered keymetrics critical to operational processes and.
• Compiled and analyzed data to improve operational efficiencies, processes, and systems.Synthesized rental metrics to coordinate fleet allocation.
• Assured billing accuracy and resolve discrepancies. Responded to customer inquiries andquickly follow-up to ensure customer satisfaction. Applied strong analytical and interpersonalskills to stimulate car sales.
• Effectively prospected leads through high-impact presentations and marketing strategies.

Dallas, TX

• Involved with daily warehouse activities including inventory allocation, process improvement, developing a new warehouse for receiving, job shadowing, and participating in managerial meetings.
• Improving Key Processes – Timing the receiving process for different sized shipments and unloading crews. Figuring out the optimal staff size to unload varying quantities and sizes of rug containers.
• Job Shadowing – Observing multiple managers and departments (shipping, receiving, accounting, and inventory) to learn their techniques and approaches to different situations and scenarios.
• Inventory Allocation – Allocating new inventory into the system with a constant determination to increase overall inventory accuracy and make life easier for everyone at the company.

• Managing a small team of lifeguards to insure public safety and respond appropriately to emergencies while at the same time providing excellent customer service. Gained skills in first-aid, CPR, open water rescue, and.
• Managing a small team of guards – responsible for a pool and the guards staffing it. Provided scheduling assistance for the supervisor and quality customer service to all patrons.
• Responding to emergencies – taking the appropriate actions when accidents happened such as calling EMS, rescuing distressed swimmers, and providing basic first-aid.