Ryan Waits Email & Phone Number

West Jordan, Utah, United States

Managed all Intranet applications for headquarters employees, store managers and personnel. Designed and developed tools to improve operational efficiencies. Collaborated with IT organization and business partners to ensure project aligned with organizational objectives. • Created applications and software tools to improve customer experience and employee productivity.• Successfully tested and deployed programs; achieved high user satisfaction. • Partnered with users to ensure software and app releases met requirements; updated tools driven by stakeholders’ needs improved user experience.• Recognized for achieving best apparel design for company competition.

Quantico, Virginia, United States

Contracted to support Naval Criminal Investigation Services (NCIS). Developed Central Source Registry (CSR) application supporting reporting, assessing and vetting criminal sources. Held Secret Security Clearance.• Updated and maintained CSR to ensure alignment with organizational expectations.

Supported company client, Drug Enforcement Agency (DEA), Special Operations Division. Developed and maintained RADIUS ColdFusion application, tracking system providing intel on cartels operating world-wide. • Delivered tools to provide accurate and timely reporting and analysis.

Rockville, Md

Contracted to support National Institute on Drug Abuse (NIDA) ColdFusion applications. Updated and maintained system to adhere to regulatory compliance requirements. Led communications with JAVA transition team.• Documented systems to ensure knowledge transfer.

Franconia, Va

Assisted company client, Defense Contract Management Agency (DMCA). Delivered development support for the eCAS (electronic contract administration services) platform. Created and maintained various ColdFusion applications, including pricing management tools to improve employee productivity. • Successfully transitioned employee team to SharePoint, elevating employee performance.

Crystal City

Dates of employment: 2012 to 2013, 2014 to 2015Led client relationship, DoD, Office of the Assistant Secretary of Defense, Legislative Affairs (OSD(LA)). Headed DoD congressional tracking application (CHARRTS). Managed requirements gathering, design, development, testing, deployment and maintenance. Tasked with supporting OUSD Comptroller on special projects. Held Top Secret Security Clearance.• Successfully trained users in application and use, solidifying ongoing partner relationships.

Dc

Contracted to support Deputy Chief of Naval Operations for Fleet Readiness (OPNAV N43). Managed emergent and evolving budget software products through full lifecycle.• Managed mid-level programmers, provided feedback on outcomes and recommendations for improvement.

Arlington, Va

Sole DoD programmer for Congressional tracking application--Congressional Hearings and Reporting Requirements Tracking System (CHARRTS) which is administered by the Office of the Assistant Secretary of Defense, Legislative Affairs (OASD(LA)).

Alexandria, Va

Supported client, Defense Media Activity (DMA), formerly known as American Forces Info Services (AFIS). Part of Defense Visual Information (DVI) DAMS (Digital Asset Management Support) Web Support Team. • Developed DVI Task Management System. Intra-office task management tool adapted from an existing program. Increased reporting feature capabilities.• Created Visual Information 2006 and 2008 Conference management and registration sites.• Maintained Visual Information Facilities Profile (VIFP) site. Implemented Google maps API with zip code proximity search to locate Visual Information facilities.