Sr. Systems Consultant, Infor Lawson And M3
CurrentWith Infor Consulting Services (ICS) my primary responsibility is the build out and migration of customer application environments from legacy on premises hardware into the AWS/Infor cloud. I regularly performed consultative duties including software installation, technical configuration, and technology training on customer implementations. As an Infor Certified Instructor I prepared and delivered onsite and remote instructor led training, web casting, client consulting and subject matter expertise across Several M3 and Lawson ERP technology stacks.I've regularly excised a working knowledge of the current Lawson Implementation Methodology and tools used to provide accurate, complete and successful implementations. Includes understanding all of the Lawson positions and responsibilities as part of the implementation.Regularly provide clients with consulting expertise and “best practice” recommendations in different areas, and applies significant experience consulting on a variety of technologies, tools, configurations, etc.Perform installation and configuration of all core and “add on” Lawson and third party products either onsite or remote.Assist with detailed implementation planning, project planning and project coordination in conjunction with the project lead, developing positive customer relationships (executive level and end user), creating a high level of customer satisfaction, and effective team management.Foster teamwork by planning and addressing strategic issues as a team; encouraging collaboration among team members and between teams; and acknowledge and celebrate team accomplishments as it pertains to the business of software implementation and client satisfaction.Provide advanced training and knowledge transfer to new and existing employees on new product releases, and beta projects.Act as a mentor to new Technology Consultants.