Ryan Guinn Email & Phone Number

Austin, Texas Area

Opened Multiple New builds and remodels Responsible for new location setup Responsible for ordering all Projection, Networking, Computer, and VOIP Equipment Deploy and manage Help Desk (Phone, Ticketing, and Email)Responsible for Technical support chain wide Remote and Onsite tech support for Multiple Location Vendor ManagementOversee Projection Department POS Integration (Aloha, Radiant, and Vista and Vista Serve)Network configuration and integration Monitor and maintain PCI ComplianceManaged a team of 10 peopleManaged OPEX and CAPEX Budgets

Round Rock, Texas

Technology company design to help you create your memories.Network servicesPC / Mac services. WiFi placement and security services. POS integration and supportAnd more !!

Austin, Texas Area

Maintain Computer Hardware and Software Responsible for install and maintain Projectors chain wideResponsible for Training Responsible for Vendor ManagementResponsible for creating a Help DeskResponsible for POS install and supportResponsible for Install, Maintain, and Configure of chain wide Network hardwareResponsible to maintain PCI Compliance.

Austin, Texas Area

From start in 2010 I did the following for Apple. - Tier 1 CPU phone support - First Line Support For All Apple's Products - Tier 1 iPod / iPhone - Troubleshooting and Repair setup - Help build training guides and simulators - Couch Program: sit in cube or remotely listen to calls and give feedback to help improve Apple phone support. - Tier 2 CPU (Senior Advisor) - iMac - MacBook - Basic Windows Support - BootCamp- Tier 2 Wireless Multimedia - Apple's Airport Routers - Windows file sharing - QuickTime Pro - Apple TV - Apple Mail - Enterprise Support - Server Support - Windows AD Support - Government accounts - Education support - SME - Apple Configurator (Service Matter Expert) - Hosted and supported one of Apple LabsCertified in Mac OS SW and Apple Hardware.

Austin, Texas Area

Managed three managers and 30-floor staffCustomer support In charge of hiring, termination, payroll, scheduling, ordering, and inventory. Work with vendors and attend vendor conferences as well as promoting the theater and events.Troubleshoot and maintain ATMTroubleshoot and maintain all computers on site.Troubleshoot and maintain all Projection Equipment Used word, excel, and outlook

Las Vegas, Nevada Area

Boink was the leader in a state of the art kiosk company, creating kiosks for hotels, movie theaters, fast food, and casinos.• Support customers with onsite & on phone tech support • Supported business customer with phone and onsite server and client issues• Worked with vendor on site and off site.• Organize and redesigned parts department• Setup and configured kiosk and client support off site and onsite.• Build / repair / configure computers on site and support field tech with onsite computers and software configurations• Assisted in developing and providing training materials for agent and vendors.

Rancho Cucamonga, Ca

UltraStar was the first all-digital theater chain in the United States. Setup and configure the state of the art digital projection. • Managed a team of 20 people per location. In charge of 2 Locations.• General Manager at two of there locations Tera Vista, CA, and Rialto, CA • Responsible for hiring and the termination of cast members• Skilled in projection, management• CPR / AED Trained• Onsite repair of 35 milometer projectors. / Worked with word, excel, and outlook.

San Bernardino, California

Install and setup computer systems hardware and software for training Computer repair / Joined to network domain Used Norton Ghost to mirrored computers with windows and softwareInstalled all CAT 5 cable from CPU to Server

Pomona, California

Managed Computer and NetworkResizing and uploading images to FTP and website form FTP Fixing and troubleshooting computer software and hardware issueInstalled and configure LAN for File Sharing and File Printing to D-LabsPhoto Processing and Developing Film Using AGFA D-Lab

Network Technology, Computer Science

High School Diploma