Ryan Hawk Email & Phone Number

Cincinnati, Ohio

• Train new valets in proper procedures and how to deliver a world-class customer experience.• Resolve guest problems and concerns in a professional and courteous manner.

Cincinnati, Ohio

• Park and retrieve customer vehicles in specified areas in a safe and efficient manner.• Provide accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.

West Chester, Ohio

• Coordinated national after-hours deliveries with Move Crew Team Leads & Store Managers for major retailers such as The Gap, Victoria’s Secret, and Abercrombie. • Ensured accurate data entry in the client's supply chain management software, and in Microsoft Word & Microsoft Excel.•Resolved errors quickly and professionally, escalating major issues to the assigned supervisor as needed.

West Chester, Ohio

• Provided excellent customer service, understanding that the crew's performance in the customer’s home is a reflection on the company and has the greatest overall impact on the customer experience.

Associate, Marketing/Marketing Management, General

Activities and Societies: Cincinnati State Accelerate

Education record