Ryan Hoying Email & Phone Number

Chicago, Il, Us

San Francisco, Ca, Us

- Identified and completed a project to migrate docker deployments to secure internal vetted images.- Migrated tememity metrics for the teams internal etcd cluster from the NR prom agent to otel collector.- Updated the dashboard to to add additional observability.- Engineer number two on a brand new cross-organization turned full time team plan and execute on the challenges of capacity engineering the New Relic platform.- Assisted with planning of key events where customer's ingest was predicted to increase exponentially.- Collaborate across various teams to ensure the infrastructure is healthy and costs kept under control.- Developed observably signals and dashboards in terraform to monitor the fleet capacity.- Automated the ingestion of new traffic to cells via New Relic's internal cell building platform, written in go.

San Francisco, Ca, Us

- Lead the efforts in our data centers, leaning on a low-touch environment.- Worked tightly with management and finance to build BOMs for a vast number of projects.- Pivot efforts when needed and address the issue in a timely, effective manner.- Keep hosts running smoothly while the company makes the migration to a multi-cloud strategy. - Managed the decommissioning of the company's data center footprint, reduced by 40% including shutting down 3 sites. - Created tools to automate some of the more trivial day-to-day tasks.- Automating ticket creation of drive and DIMM swaps and other repeatable tasks, reducing toil by 60%. - Creation of tools to monitor hardware and ingest the data into our platform for observability.- Working with teams to architect labs and other implementations to ensure they match the company's goals.- Maintain a relationships with vendors to ensure clarity on working agreements. - Increased the return on used hardware 30% and reduced cost associated with decommission by 15%.- Worked with the COGS team to forecast funds from hardware decommissioning. - Acted as the SME for the data centers for many other engineering departments.- Managed our Fedramp Security network and supported in on-boarding a new GSOC vendor.- Managed the final planning and execution of the decommission of the four data centers to support the migration to the cloud.

San Francisco, Ca, Us

- Develop processes for building and scaling hardware installs with a small team.- Institute standards and practices for repairing faulty hardware before impact occurs.- Troubleshoot server, network, external connectivity issues with emphasis on detail and root cause.- Worked to deliver hardware expediently to teams to support growth in the product.

Elk Grove Village, Illinois, Us

- Ensured proper work-flow during the overseen shift and communicate issues faced to management.- Provided quality control and sound decision making in a fast paced role.

Elk Grove Village, Illinois, Us

Provide a high level of service and professionalism towards colocation customers large and small. Handle server maintenance requests in a timely, quality-driven manner.

Elk Grove Village, Illinois, Us

River Grove, Illinois, Us

Assisted the Admissions and Records Department with anything the needed for day-to-day functions.Acted as a triage point for IT issues for the staff.