Ryan Janssen Email & Phone Number

- Responsible for working with business stakeholders to understand their needs and requirements. This involved conducting interviews, workshops, and surveys.- Based on the requirements gathered, created functional specifications that described the functionality that proposed middleware technology solutions should provide.- Analyzed existing business processes and identified areas for improvement. Documented the current state and proposed future state of the business process.- Developed use cases, test plans and user stories used to describe the interactions between the user and the technology solution. - Engineered regression datasets used across multiple systems to facilitate development and user acceptance testing.- Created data models that defined the structure and relationships between data entities.- Facilitated and managed system testing to ensure that the technology solutions meet business and system requirements.- Provided training and support to end-users to ensure that they could use technology solutions effectively.- Identified potential risks associated with technology solutions and developed strategies to mitigate those risks.- Managed project scope and timelines to ensure that technology solutions were delivered on time and within budget.

- Responsible for leading tutorials for undergraduate courses. This involved planning and delivering instructional content, facilitating discussions, and grading assignments.- Assisted faculty members with lectures by leading small group discussions or providing one-on-one support to students.- Marked policy papers, briefs and exams and provided feedback to students on their performance.- Held regular office hours to provide additional support to students and answer course and assignment related questions.- Developed teaching materials such as lesson plans, tutorial discussion and study guides.- Executed course administration tasks such as managing grades, and monitoring attendance.- Provided feedback to faculty members on how the course is going, what students are struggling with, and any improvements that could be made.

- Developed and executed strategic sales campaigns to achieve revenue goals and quotas.- Conducted sales calls and demos to educate prospects on the features and benefits of the sales enablement software.- Provided regular updates to management on sales progress and pipeline opportunities.- Migrated the company's CRM data from HubSpot to Salesforce, leveraging APIs.- Led market research initiatives on protective sales targets.

- Responsible for identifying potential new customers and reaching out to them through various channels, such as email, social media, and phone.- Evaluated the potential of each lead to determine whether they were a good fit for the company's SaaS. This involved researching the prospect's industry, budget, and pain points.- Conducted product demos to showcase the company's SaaS and how it can solve the prospect's pain points.- Developed and maintained relationships with potential and existing customers. This involved regular check-ins, following up on leads, and providing customer support.- Collaborated with marketing and product development teams: provided feedback to the marketing and product teams based on customer feedback and market research to help inform product development and improve the company's offering.- Managed contract negotiations and closed deals with qualified leads, contributing to the company's MRR and ARR.- Tracked and reported on metrics such as leads generated, sales qualified leads, and conversion rates to measure the effectiveness of targeted sales campaigns across north America.- Conducted market research to understand industry trends, competitors, and the needs of potential customers.-Implemented and executed new technologies to increase lead generation

Master’S Degree, Applied Politics

Bachelor’S Degree, Honours Leadership And General Contemporary Studies With International Development Option