Ryan Hartman Email & Phone Number

Overland Park, Kansas

Olathe, Kansas

• Consultant, project manager, and subject matter expert for retail and operations.
• Developed and implementing full web business platform launch.
• Identified potential vendors and negotiated contracts.
• Product sourcing and fulfillment plans.
• Developed marketing and advertising plan.

Parkville, Missouri

• Mosaic Life Care is a health system with two hospitals and over 90 outpatient clinics introducing a new approach to health care. Served as executive team member interpreting corporate vision into objectives and.
• Solidified underperforming retail services organization improving cash flow 47% by upgrading talent, expanding target markets, and standardizing operations.
• Designed retail experience strategy and infrastructure for sales, marketing, and new business development.
• Grew retail revenue 16% through improved customer experience and cross selling.
• Identified internal execution gaps and collaborated with stakeholders to implement changes leading to ~50% reduction in procurement times as well as $175K savings in salary and benefit expense.
• Established customer service culture through attracting and developing top talent and aligning performance measures.

Topeka, Kansas Area

• Led cross functional team encompassing merchandising, marketing, and operations to ensure partner success. Account manager for partners in SE Asia working collaboratively to create unique business plans for each market.
• Developed SE Asia market by creating relationships with partners and leveraging their unique market knowledge.
• Collected, evaluated, and acted on information to maintain a competitive position in the market.
• Mapped, analyzed, and improved sourcing and logistic processes that significantly reduced errors.

Kansas City, Missouri Area

• Led team of up to 45 store managers and 400 associates in high profile retail sales district to four (4) consecutive years of positive results. Developed performance oriented customer service culture.
• Led district team to four (4) consecutive years of KPI improvements. Delivered 23% improvement in customer experience, 14% increase in sales conversion, and 5% increase in unit sales per transaction that drove.
• Recruited, hired, and trained high potential store managers in 20-50 retail locations with annual sales of more than $20 million to achieve top performance in; financial results, customer satisfaction, and loss.
• Reviewed operational and financial reports to identity and prioritize opportunity areas.
• Oversaw compliance of store managers with established company policies and standards.
• Partnered with corporate real estate to drive P&L performance by analyzing market potential of new and existing store locations and then recommending additional sites or closings.

Kansas City, Missouri Area

• Identified opportunities for improvement in the operations organization, then managed projects from beginning to end. Represented concerns of retail leadership across all departments.
• Developed action oriented reporting that lead to improved field effectiveness and time savings.
• Project manager for new “Fashion Lab” retail concept store that drove brand transformation. Developed and continually refined operating model as well as merchandising layout.
• Managed strategic action plan for international growth and profit improvement leading to immediate results.
• Led cross functional field reporting task force reducing 2,000 unnecessary reports.

Kansas City, Missouri Area

• Led team of analysts responsible for identifying and prioritizing opportunities within $50,000,000 commodities expense budget.
• Developed and implemented commodity strategies that allowed for 50% staff reduction while contributing over $2M in annual expense savings.
• Coordinated comprehensive energy strategy that saved over $1M annually.
• Developed, negotiated, and implemented complete waste management plan that improved service level while reducing expense by over 10%.
• Executed telecommunications approach that introduced high speed data lines while reducing telecommunications expense by more than $1M annually.
• Implemented Energy Management Systems, Lighting Upgrades, & Competitive Procurement.

Mba, Finance

Bs, Biochemistry