Ryan Jones Email & Phone Number

Dallas, Tx, Us

Re-designed content creation and management process to create safety training videos, e-learnings and supplemental materials for field employees across vast service territory.Collaborated with business partners, subject matter experts and leadership to write, develop and create effective training content related to changing safety priorities. Lead research initiatives to explore new learning technologies and opportunities to broaden distribution opportunities.Compiled and analyzed video and training analytics data to optimize content.Worked with vendors to create public facing PSAs.

Lead team of content creators to produce support content including How-to Videos, FAQ, User Manuals, Troubleshooting guides, and Simulators for flagship mobile devices.Improved support experience on samsung website by 5% annuallyEnhanced scheduling processes to ensure timely deliverablesAnalyzed trends in data to ensure appropriate content was available to customersSupported employee growth through individual performance reviews and career planning

Responsible for creation, distribution and management of video support content.• Supervise 2 reports as well as advise on their personal and career development.• Coordinate project schedule and generate weekly, monthly, and yearly reports on essential KPI data. • Manage internal and external vendor relationships to consistently create best in class content. • Prioritize and execute multiple support content projects at one time.• Analyze current content for areas of improvement and implement enhancement strategies• Maintain strong relationships with internal and carrier clients• Test and evaluate new mobile products to create informed support materials.

Responsible for producing specialized video content to support consumers, call center agents, and internal initiatives.• Systematized Video production process into an effective and executable method.• Wrote, designed, directed, and produced online video support content.• Reviewed video content and recommended improvement areas.• Created video training modules for iconic launches.• Developed a weekly newsletter that provided additional support and training resources to contact center agents.• Created carrier relationships that expanded into full support models.• Created new video content platforms that expanded the scope of video support.• Directed voice talent

Lincoln, Nebraksa, Us

Responsible for creation of commercial media projects from conception to completion.• Worked with clients to understand needs of the project.• Developed story driven media with target audiences in mind.• Responsible for pre-production, production and post production duties

Lincoln, Nebraksa, Us

Modeling, texturing and lighting of assets for production, render wrangling, frame cleanup. Assistant to the animation team in any and all tasks, including video production.• Textured using low polygon and single map techniques for video game production• Edited awards shows using Final Cut Pro.• Modeled, textured, rigged, and rendered characters using maya• Modeled text in Cinema 4d and cleaned up using Maya• Managed Equipment inventory• Log and captured footage• Created Beta Tapes• Director of Photography for A&E Biography of Larry the Cable Guy

Lincoln, Ne, Us

Provided guidance, leadership, and well being to over 50 residents in campus housing.• Analyzed student behavior and organized monthly community events that facilitated the students’ needs.• Inspected and maintained inventory of facility assets.

Was responsible for all transportation of film crew, equipment, and facilities on the film "Vipers in the Grass"• Trained and Certified 10 Drivers• Purchased and organized over 20 vehicles including normal transportation as well as “picture” cars and equipment trucks.• Utilized vendors to deliver portable facilities for cast and crew including trailers.• Drove Key personnel from basecamp to set.• Created transportation arrangements for key personnel• Organized Database of vehicles and kept logs of all key documents

Responsible for management of swimming poolside food and beverage service.• Hired, managed, and scheduled 20 employees.• Monitored poolside budget.• Coordinated with vendors to order food, supplies, and pool necessities.