Ryan Kemmet Email & Phone Number

Chattanooga, Tennessee Area

Ability to get to the root cause of issues and recommend solutions in response to customer escalation issues. Deep technical knowledge of various business processes, workflows and system dependencies. Able to view the customer experience holistically; anticipates customer needs; understands the cross functional up/downstream effects of workflows/processes.

Effectively applies Benefit Center claims process and procedures, along with demonstrating the ability to establish and execute strategy for claim direction while also incorporating an understanding of policy wording. Fully developed global perspective. Leader and driver of change, sees and understands implications and downstream effects. Demonstrates.

Effectively applies Benefit Center claims process and procedures, along with demonstrating the ability to establish and execute strategy for claim direction while also incorporating an understanding of policy wording. Fully developed global perspective. Leader and driver of change, sees and understands implications and downstream effects. Demonstrates.

Effectively applies Benefit Center claims process and procedures, along with demonstrating the ability to establish and execute strategy for claim direction while also incorporating an understanding of policy wording. Fully developed global perspective. Leader and driver of change, sees and understands implications and downstream effects. Demonstrates.

Provide highly responsive and quality service to customers through the use of multiple system applications, administrative processes, and operational tools. Utilize my interpersonal, communication and customer service skills to ensure a high quality customer experience.

Supervised and managed 20 sales associates for popular retail store, specializing in casual and career clothing for students and young professionals, with yearly sales of $1.3 million and customer volume of 30,000. Managerial responsibilities included bank deposits, budget allocations, customer relations, security awareness, information management and.