- Experienced Program and People Manager, with a demonstrated 13-year history of curating world-class learning experiences for high-touch stakeholders, managing budgets, improving efficiency using data & analytics, and building a community of people who act and care.- Over 3+ years consulting and leading CX-focused strategic solutions in the Mobility, QSR, Health, & Retail sectors.- Skilled in Leadership, Learning Experience Design, Customer & Employee Journey Mapping & Benchmarking, Customer Service, Operations & Logistics, Event Management, Fundraising & Impacts, Storytelling, and People, Culture & Community.- Significant experience working remote with multicultural coworkers & clients in remote country-offices.- Create unique experiences, trainings, and delivering formal & informal programming resulting in lengthened & deepened engagement.
Listed skills include Leadership, Nonprofits, Public Speaking, Volunteer Management, and 8 others.