Ryan Kernahan Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

• After a successful secondment, I was offered a permanent role within our Digital Customer Experience team. This allowed me to further development my skill and knowledge in the world of software development. In this.
• Assisting the coordination of of the development process from concept through to implement for our Digital Channels
• Change Management & Testing for our Digital Channels
• Project work: Digital Cards, NPP PayTo, and Open Banking
• Stakeholder Management- Both Internal and External
• Risk Management

Adelaide, South Australia, Australia

• I was fortunate enough to be offered a secondment to work full-time in our Digital Customer Experience team, who mange all the development on our customer facing digital channels. In this role I performed many duties.
• UAT and PVT Testing
• Updating internal documentation
• Assisting in release management
• Communicating change to our staff
• Providing 2nd level support for our IT department

Adelaide, South Australia, Australia

• In the position of Customer Relationship Consultant (Service) I perform a wide range of task within Beyond Bank’s Customer Relationship Centre. Some of the main duties I performed include:
• Managing general equities, identifying opportunities and providing sound advice for our customers
• Sound level of technical understanding over a large variety of IT systems
• The ability to work in a change-orientated environmentDuring this period I also spent some time assisting out internal development team on release testing on our customer facing digital channels (IB, MB and the.

O'halloran Hill

Reynella