Ryan Herda Email & Phone Number

Irvine, Ca, Us

Cranberry Township, Pa, Us

Led the pilot implementation of a reimagined performance management system for the Operating Plant Services (OPS) business units in Q2 2024, focusing on change management strategies and aligning with Objectives and Key Results (OKRs), leadership Behavioral Anchored Ratings (BARs), and SMART goals.Successfully completed and transitioned the performance management pilot program into a global rollout across all Westinghouse business units (WEC-wide) from Q3 to Q4 2024, achieving full implementation by year-end.Developed and monitored engaging learning content for the global rollout, including modules for the Learning Management System (LMS), interactive workshops, and webinars, ensuring organization-wide alignment and adoption.Oversaw the transition of Human Capital Management (HCM) platforms from SAP to ServiceNow, enhancing global processes for merit, incentives, and HRIS projects, and successfully launching merit proration for the first time.

Brea, Ca, Us

Strategic PMO Leadership: Led the transformation of the Project Management Office, focusing on operational efficiency and customer satisfaction, aligning with agile and continuous improvement principles.M&A Integration & Operational Strategy: Oversaw post-acquisition integration of 26 HVAC/R, fabrication, and data solutions companies end-to-end incorporating standardization of all work functions. Led first ever regionalization of CoolSys operations segmenting core commercial & industrial, light commercial, and professional solutions into aligned East and West operational divisions.IT Project Management & System Integration: Directed integration of Great Plains ERP and Sage HCM into Oracle Cloud, improving business functionality through extract, transform, load (ETL) methodology. Managed IT projects end-to-end through Jira, Notion, SmartSheet, and Power BI. Administrator access to effectively modernize, customize, and streamline SharePoint and the company intranet. Implemented, managed, and customized the support process through ServiceNow to continuously advance and track all potential issues and risks associated with application implementation. Innovative Program Design & Execution: Developed and led a team focused on agile training solutions for HR, HVAC/R operational talent, management, and executive leadership using a blend of internally created learning and development through Canvas and OpenSesame as well as overseeing all in-person technical training. Led companywide implementation of real-time employee training data from Canvas to Oracle; integrating both systems.Process Improvement & Operational Excellence: Created targeted standard operating procedures (SOPs) for core work functions in safety, HR, and IT. Developed project charters and clear planning for all stakeholders. Utilized Salesforce, Notion, and ServiceNow for progress tracking, customer feedback, driving efficiency, and enhancing customer satisfaction.

Irvine, Ca, Us

Directed integration management office (IMO) for Allied Universal Technology Services (AUTS) and manned guarding stock and asset acquisitions ranging from $100M to $2B with workforces between 5,000 to 30,000. Executed all acquisition field communication, deliverable tracking and budgetary governance. Directed all communication between senior management and regional presidents during TSA period of all acquisitions to create all transitional milestones.

Lisle, Il, Us

At National Express, as the Sr. Program Manager, I spearheaded 55 acquisitions, resulting in a $1.4B increase in value and an 18% growth in EBITDA, ultimately surpassing a five-year stretch goal with $350M in annual revenue in 2018. My focus on seamless integration of these acquisitions, through adept change management, policy deployment, and enhancements in IT and safety protocols, drove operational efficiencies. Leading a PMO, I orchestrated a strategic and cohesive integration approach across business operations.I managed the annual overhaul of IT infrastructure across 50+ field locations, overseeing startups, shutdowns, relocations, and construction projects aligned with our growth strategy. My initiative to integrate customer experience enhancements into operational strategies realized over $1.2M in annual savings, enhancing customer satisfaction and operational efficiency through strategic feedback integration and monthly cost-saving reviews.Technology upgrades were a significant focus; I led a desktop refresh for 2,500 machines to Windows 10 and Office '19 and improved safety and compliance through partnerships with Lytx and Zonar Systems, enhancing onboard safety and driver management systems across 35,000 North American assets.Furthering our tech and operational excellence, I directed IT project management enhancements using Jira and spearheaded ERP and HCM transformation projects, improving data accuracy, reporting, and efficiency, aligning technology infrastructure with strategic business objectives.

Estero, Fl, Us

At Hertz, I championed continuous improvement and operational leadership, notably at O’Hare International Airport. By employing Lean Six Sigma methodologies and leading a team across Chicago, Milwaukee, and Central Illinois, I significantly improved customer experience and operational efficiency. My initiatives as a Project Manager for Continuous Improvement at O’Hare focused on elevating NPS and reducing waste through Lean/DMAIC principles. Successes include a 20% NPS improvement and a 15% reduction in waste, alongside coaching 30+ managers in Six Sigma Green Belt training. As Regional Operations Manager, my data-driven strategies enhanced fleet utilization and employee productivity, resulting in a 12% increase in fleet efficiency and a 30% boost in staff performance.

Estero, Fl, Us

Supervised airport and off-airport Hertz sales and operations of 250+ employees for all of Chicago and the suburban Chicago metro.

Bachelor Of Fine Arts, Design And Visual Communications, General

Certificate, Biotechnology

Project Management Essentials, Project Management