Ryan Ma

Ryan Ma Email and Phone Number

Business Development Enablement Consultant | Digital Adoption Professional | HCM, CRM, Software Implementation @ WalkMe™
California, United States
Ryan Ma's Location
San Francisco Bay Area, United States, United States
Ryan Ma's Contact Details

Ryan Ma personal email

Ryan Ma phone numbers

About Ryan Ma

Ryan Ma is a Business Development Enablement Consultant | Digital Adoption Professional | HCM, CRM, Software Implementation at WalkMe™. He possess expertise in python, java, microsoft office, microsoft word, microsoft excel and 16 more skills. He is proficient in Cantonese. Colleagues describe him as "Ryan's positive attitude and selflessness are only two of the incredible reasons I've loved working with him. He always puts the team first, works hard to deliver high quality solutions, and is always open to feedback and opportunity to grow. His wonderful personality keeps the team light hearted and close knit, even if things are crazy (as they usually are). He leads by example and is a role model and mentor to the newer members of the team. I look forward to watching Ryan take on new challenges and opportunities and continue to grow in his career."

Ryan Ma's Current Company Details
WalkMe™

Walkme™

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Business Development Enablement Consultant | Digital Adoption Professional | HCM, CRM, Software Implementation
California, United States
Website:
walkme.com
Employees:
1153
Ryan Ma Work Experience Details
  • Walkme™
    Walkme™
    California, United States
  • Walkme™
    Senior Systems Architect
    Walkme™ Jul 2023 - Jun 2024
    San Francisco, California, Us
  • Walkme™
    Technical Account Manager And Systems Architect
    Walkme™ Apr 2022 - Aug 2023
    San Francisco, California, Us
    • Responsible for advising and establishing WalkMe's infrastructure in customers' organizations and system environments. • Oversee technical onboardings to ensure all established deadlines across all parts of the organization are met • Drive growth pipeline that places accounts at least 105% QoQ expansion
  • Walkme™
    Software Engineer - Delivery Eux
    Walkme™ Aug 2021 - Jun 2022
    San Francisco, California, Us
  • Walkme™
    Solutions Consultant Team Lead, Senior Solutions Consultant
    Walkme™ Feb 2018 - Aug 2021
    San Francisco, California, Us
    • Manage team’s project assignment to allocate resources and ensure project completion.• Led deployment of WalkMe content and provide professional consultation/training to Fortune 500 companies (AAA, Cisco, John Deere, Walgreens, Wells Fargo, etc...) • Address operational pain points and execute operational improvements.• Lead and manage new hire onboarding on a monthly basis.• Travel to Australia to train, mentor, and manage the Sydney Solution Engineer team.• Technical liaison to help the Australian team quickly answer build issues and increased the go-live rate of content by 20%. • Oversaw task load and worked with the strategic customers to train, deliver, and maintain WalkMe content.
  • Walkme™
    Professional Services - Solutions Consultant
    Walkme™ Aug 2016 - Feb 2018
    San Francisco, California, Us
    • Establish deep understanding of the customers' site and business objectives to implement efficient WalkMe solutions that address customer needs and issues.• Manage multiple tight-deadline projects simultaneously.• Master all WalkMe features and services to apply best practices in defining custom solutions across a variety of platforms including Salesforce, Workday, and SuccessFactors.• Assist Customer Success team to nurture customer relationships.• Follow up on outstanding issues and ensure timely resolutions.• Work with multiple internal organizations; from QA to support, design and development.• Develop new hire training curriculum and lead training sessions.
  • Marquee Sydney, The Star
    Event Promoter
    Marquee Sydney, The Star Dec 2019 - Feb 2021
    Sydney, New South Wales, Au
    • Maintain ongoing client relationships and maintain weekly ticket sales for Friday and Saturday events• Manage social media pages by making multiple posts and stories (Instagram and Facebook) to promote weekly concerts.
  • Uc Berkeley
    Chemistry Technician
    Uc Berkeley Jun 2014 - Jun 2016
    Berkeley, Ca, Us
    • Manage chemicals and equipment in stock room, ensuring all labs are safe for student use. • Train new workers on chemical use and safety.• Organized chemical inventory using Excel
  • Uc Berkeley
    Cs61A Tutor
    Uc Berkeley Aug 2015 - Dec 2015
    • Tutor and guide computer science students the basics of coding and debugging in Python.
  • Sweetheart Café
    Barista/Cashier
    Sweetheart Café Aug 2012 - Dec 2013

Ryan Ma Skills

Python Java Microsoft Office Microsoft Word Microsoft Excel Photoshop Mandarin Customer Service Teamwork Cantonese Powerpoint C Mips Assembly Event Planning Team Leadership Public Speaking Leadership Data Analysis Social Media Jquery Cascading Style Sheets

Ryan Ma Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Cell/Cellular And Molecular Biology

Frequently Asked Questions about Ryan Ma

What company does Ryan Ma work for?

Ryan Ma works for Walkme™

What is Ryan Ma's role at the current company?

Ryan Ma's current role is Business Development Enablement Consultant | Digital Adoption Professional | HCM, CRM, Software Implementation.

What is Ryan Ma's email address?

Ryan Ma's email address is ry****@****hoo.com

What is Ryan Ma's direct phone number?

Ryan Ma's direct phone number is +151064*****

What schools did Ryan Ma attend?

Ryan Ma attended University Of California, Berkeley.

What are some of Ryan Ma's interests?

Ryan Ma has interest in Social Services.

What skills is Ryan Ma known for?

Ryan Ma has skills like Python, Java, Microsoft Office, Microsoft Word, Microsoft Excel, Photoshop, Mandarin, Customer Service, Teamwork, Cantonese, Powerpoint, C.

Who are Ryan Ma's colleagues?

Ryan Ma's colleagues are Roni Kandel, Madhurya Mahadev, Abhishek R., Shani Berenholz, Chayim Ehrman, Milly Mwau, Zaq Sarazan.

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